IT Governance and Quality Assurance Manager

Company DescriptionOnTime Group has been simplifying the lives of individuals and businesses in the UAE for over 20 years by offering a wide range of professional services. As the first company in the Middle East to provide government services through the private sector, OnTime Group serves over 1 million clients annually. Built on the pillars of expert...

Position OverviewThe Director Quality Assurance and Improvement at Majid Al Futtaim Dubai oversees the development, implementation, and continuous enhancement of the Group Audit & Advisory Services Quality Assurance and Improvement Program. The role ensures that internal audit practices meet professional standards, regulatory expectations, and organizational...

We are seeking a detail-oriented Quality Assurance (QA) professional to monitor, evaluate, and ensure the highest standards of face-to-face banking sales activities. The QA staff will assess compliance with company policies, regulatory guidelines, and sales quality standards to maintain exceptional customer experiences and mitigate operational risks.Key...

Position OverviewThe Director Quality Assurance and Improvement at Majid Al Futtaim Dubai oversees the development, implementation, and continuous enhancement of the Group Audit & Advisory Services Quality Assurance and Improvement Program. The role ensures that internal audit practices meet professional standards, regulatory expectations, and organizational...

Job DescriptionWe are seeking an experiencedQuality Assurance Managerto lead and elevate quality standards across ourCustomer Care / Call Centre operationswithin a fast-paced luxury e-commerce environment.This role will be responsible for defining and driving the QA strategy, frameworks, and governance that ensureexceptional customer interactions,...

Job TitleVice President – Digital Quality AssuranceRole PurposeThe Vice President – Digital Quality Assurance is responsible for defining and leading the quality assurance strategy for all digital banking platforms, including mobile, online, and other digital channels. The role ensures that digital products are delivered to the highest standards of...

Key ResponsibilitiesServe as a change agent by driving the continuous improvement agenda and embedding best practices across GA&AS.Provide independent assurance that internal audit delivery meets internal standards and the Institute of Internal Auditors Standards and Code of Ethics.Ensure QAIP initiatives are fully integrated into internal audit...

Key ResponsibilitiesServe as a change agent by driving the continuous improvement agenda and embedding best practices across GA&AS.Provide independent assurance that internal audit delivery meets internal standards and the Institute of Internal Auditors Standards and Code of Ethics.Ensure QAIP initiatives are fully integrated into internal audit...

Position OverviewJW Marriott Marquis Hotel Dubai is seeking a Quality Assurance Manager to oversee guest experience and service excellence initiatives across all departments. The role ensures compliance with brand standards, drives continuous improvement programs, and promotes a culture of quality and operational excellence within one of Dubai s most...

Key ResponsibilitiesLead the hotel s quality assurance programs, ensuring full compliance with Marriott International standards.Analyze guest feedback, service metrics, and defect trends to identify areas for improvement.Conduct regular audits to assess operational quality, service delivery, and brand compliance.Facilitate problem-solving meetings and...