Quality Assurance Manager

1 week ago

Dubai, Dubai, United Arab Emirates OnTime Group UAE Full time 4,000 - 8,500 per year

Company Description

OnTime Group has been simplifying the lives of individuals and businesses in the UAE for over 20 years by offering a wide range of professional services. As the first company in the Middle East to provide government services through the private sector, OnTime Group serves over 1 million clients annually. Built on the pillars of expert knowledge, speed, international standards, and professionalism, the company has become a trusted name. OnTime Group operates several dedicated divisions, including OnTime Government Services, OnTime Business Setup, and OnTime Healthcare, among others, to deliver tailored solutions.

Role Description

This is a full-time, on-site role located in Dubai for a Quality Assurance Manager. The responsibilities include developing, implementing, and maintaining quality control protocols to ensure high standards across all operations. The Quality Assurance Manager will identify and resolve quality-related issues, conduct regular audits, and ensure compliance with industry regulations and company policies. The role involves collaborating with cross-functional teams to promote continuous improvement and excellence in service delivery.

Qualifications

  • Experience in implementing and managing quality assurance processes and systems
  • Strong analytical and problem-solving skills, with a focus on identifying and resolving quality issues
  • Proficiency in conducting audits and ensuring compliance with regulatory standards
  • Excellent leadership and team management skills to collaborate effectively with diverse teams
  • Outstanding written and verbal communication skills
  • Ability to work in a fast-paced on-site environment in Dubai
  • Educational background in Quality Management, Business Administration, or related fields
  • Certification in quality management systems (such as ISO standards) is advantageous

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