Charter Sales Manager

Role Overview:

We are seeking a highly motivated and results-driven Charter Sales Manager to join our dynamic team in Dubai. The successful candidate will play a pivotal role in driving revenue growth by developing new sales leads, nurturing strong client relationships, and managing all aspects of charter flight operations from initial inquiry through to post-flight follow-up. This is an exciting opportunity for a proactive sales professional with a robust network within the aviation industry, a deep understanding of charter operations, and a proven track record of consistently exceeding sales targets.

Key Responsibilities:

Develop New Sales Leads and Expand Network

• Proactively identify, pursue, and secure new business opportunities to drive revenue growth.
• Cultivate and maintain a broad network of industry contacts, including operators, brokers, and key decision-makers.

Build and Maintain Client Relationships

• Foster long-term partnerships with charter clients and industry stakeholders to enhance brand loyalty and reputation.
• Act as the primary point of contact for clients, ensuring exceptional service and satisfaction.

Assess Client Needs and Deliver Tailored Solutions

• Analyze client requirements to propose customized charter solutions that meet their specific needs.
• Leverage opportunities to cross-sell and upsell other UAS services, maximizing client value.

Manage Charter Flight Operations

• Oversee the end-to-end management of charter flights, ensuring seamless coordination between clients, operators, and internal teams.
• Handle scheduling, contract negotiation, and post-flight formalities with precision.

Account Management and Support

• Develop, manage, and grow client accounts to ensure repeat business and sustained revenue streams.
• Provide 24/7 support to clients and operators to ensure uninterrupted service and operational excellence.

Market Intelligence and Competitor Analysis

• Stay informed on industry trends, market conditions, and competitor activities to proactively adapt sales strategies.
• Identify emerging opportunities and potential risks in the charter market.

Brand Representation and Marketing Support

• Serve as a brand ambassador for UAS, actively supporting marketing campaigns, events, and promotional activities.
• Collaborate with the marketing team to enhance brand visibility and client engagement.

Timely and Efficient Charter Requests Handling

• Respond promptly to charter requests, utilizing all available resources to offer the best and most cost-effective solutions.

Required Qualifications:

• Minimum of 5 to 7 years' proven experience in Charter Sales or a closely related field within the aviation industry.
• Bachelor's degree or equivalent qualification in Business, Aviation, Marketing, or a related discipline.
• Strong knowledge of aviation industry dynamics and charter flight operations.
• Exceptional communication, negotiation, and interpersonal skills with a client-focused mindset.
• Demonstrated ability to work independently, prioritize tasks effectively, and collaborate within a team environment.
• Excellent organizational skills and attention to detail with the ability to manage multiple priorities simultaneously.
• Existing client database and a verifiable track record of generating new business and increasing revenue.
• Willingness to work flexible hours to provide 24/7 support when necessary.

Key Competencies:

• Strategic Sales Acumen:
  Ability to identify market opportunities and develop strategies to convert leads into long-term clients.
• Client Relationship Management
  : Skilled in building trust, maintaining rapport, and managing client expectations to foster loyalty.
• Negotiation and Influence:
  Expertise in closing deals and negotiating terms that align with both client needs and company objectives.
• Industry Expertise:
  Deep understanding of charter flight logistics, regulatory environments, and operational challenges.
• Problem Solving:
  Proactive in resolving issues quickly and efficiently to maintain client satisfaction and operational continuity.
• Communication Skills:
  Clear, persuasive communicator capable of engaging clients, internal teams, and stakeholders at all levels.
• Resilience and Adaptability:
  Ability to thrive in a fast-paced, high-pressure environment with changing priorities.
• Technology Proficiency:
  Comfortable using CRM systems, flight scheduling software, and Microsoft Office Suite.
• Team Collaboration:
  Works well with colleagues across departments to deliver seamless client experiences.
• Results-Oriented:
  Strong focus on achieving targets, driving revenue, and delivering measurable business outcomes.