Front Desk Receptionist

7 days ago

Dubai, Dubai, United Arab Emirates INNOBAYT INNOVATIVE SOLUTIONS Full time 30,000 - 50,000 per year

About SafeFit:

SafeFit is an innovative gym concept offering private fitness studios equipped with state-of-the-art technology, providing clients with personalized workout experiences. As a fully tech-powered business, SafeFit is redefining fitness by combining convenience and customization.

We are seeking a professional and friendly Receptionist to join our team and be the first point of contact for our clients, ensuring exceptional service and seamless operations.

Key Responsibilities:

  • Front Desk Management:
  • Welcome clients, trainers, and visitors with a positive attitude.
  • Manage client check-ins and ensure proper scheduling of studio bookings.
  • Answer phone calls, respond to emails, and address client inquiries or concerns promptly.
  • Customer Support:
  • Assist clients with app-related queries, account setup, and booking processes.
  • Handle complaints or escalate issues to the appropriate department when needed.
  • Provide information on SafeFit services, membership packages, and promotions.
  • Administrative Support:
  • Maintain accurate records of studio bookings and client information.
  • Coordinate with cleaners and maintenance staff to ensure studio readiness and cleanliness.
  • Monitor and manage office supplies, ensuring availability.
  • Tech and Equipment Coordination:
  • Guide clients on using studio technology, such as TVs, speakers, and smart sensors.
  • Report any technical issues or equipment malfunctions to the support team.
  • Operational Assistance:
  • Support trainers with profile management and training schedules.
  • Assist in organizing events, promotions, and client engagement activities.
  • Ensure the reception area is clean, organized, and welcoming at all times.

Requirements:

  • Proven experience as a receptionist, front desk officer, or similar role.
  • Excellent communication and interpersonal skills.
  • Proficiency in using computers and mobile apps; tech-savvy candidates preferred.
  • Strong organizational skills and attention to detail.
  • Ability to handle multiple tasks efficiently in a fast-paced environment.
  • Professional appearance and demeanor.

Job Type: Full-time

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