VIP Services Coordinator

1 day ago

Dubai, Dubai, United Arab Emirates Atlantis Full time

Key Responsibilities

  • Coordinate VIP and Butler service guest itineraries from pre-arrival to departure
  • Manage personalized guest correspondence, preferences, and special requests
  • Arrange transport, accommodation details, food and beverage reservations, and activities
  • Act as a central point of contact for guests, partners, suppliers, and internal teams
  • Handle guest queries, requests, and changes efficiently and professionally
  • Support day-to-day operations and administrative requirements of the VIP Services department
  • Maintain accurate records and ensure all guest information is updated correctly
  • Deliver tailored service experiences that exceed luxury hospitality expectations
Desired Candidate Profile

Minimum 2 years of experience as a coordinator or agent handling guest requests and inquiries

Previous experience in a luxury hotel or resort environment is an advantage

Strong knowledge of Opera or similar international hotel booking systems

Excellent verbal and written communication skills

High attention to detail with strong organizational and multitasking abilities

Ability to read social situations and deliver refined, first-class service

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