VIP Services Coordinator

1 week ago

Dubai, Dubai, United Arab Emirates Atlantis Full time

Job DescriptionVIP Services Coordinator Atlantis Resorts Dubai, UAEbr>Key ResponsibilitiesCoordinate VIP and Butler service guest itineraries from pre-arrival to departureManage personalized guest correspondence, preferences, and special requestsArrange transport, accommodation details, food and beverage reservations, and activitiesAct as a central point of contact for guests, partners, suppliers, and internal teamsHandle guest queries, requests, and changes efficiently and professionallySupport day-to-day operations and administrative requirements of the VIP Services departmentMaintain accurate records and ensure all guest information is updated correctlyDeliver tailored service experiences that exceed luxury hospitality expectationsDesired Candidate ProfileIdeal ProfileDiploma or degree in Hospitality or a related discipline preferredMinimum 2 years of experience as a coordinator or agent handling guest requests and inquiriesPrevious experience in a luxury hotel or resort environment is an advantageStrong knowledge of Opera or similar international hotel booking systemsExcellent verbal and written communication skillsHigh attention to detail with strong organizational and multitasking abilitiesAbility to read social situations and deliver refined, first-class service

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