Automotive Service Advisor
15 hours ago
Job title: Automotive Service advisor
Job location: Ras al Khaimah
**Job description**:
**Duties And Responsibilities**:
- Greet and receive customers professional
- Record customer complaints and vehicle details.
- Prepare job cards and open repair orders.
- Provide cost estimates and get approval for work.
- Coordinate with technicians and parts department.
- Handle additional work approvals if needed.
- Ensure quality check and vehicle cleanliness before delivery.
- Review invoice with customer and explain charges.
- Maintain accurate service records and documents.
- Process warranty claims properly.
- Follow up with customers after service.
- Address complaints or post-service issues.
- Ensure compliance with safety and company standards.
**equirements**:
- High school diploma or equivalent; a diploma in automotive or business field is a plus.
- 1+years of experience as a Service Advisor in Automotive industry is needed
- Strong knowledge of automotive systems, maintenance, and repair procedures.
- Excellent communication and interpersonal skills.
- Customer-focused with a professional and courteous attitude.
- Ability to work under pressure in a fast-paced environment.
- Familiarity with service management software is an advantage.
- Valid driving license preferred.
Job type: Full time
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