Reservation Supervisor

The Reservation Supervisor is responsible for overseeing the reservations team, ensuring efficient handling of guest inquiries, bookings, and room allocations. They manage all reservations processes to maximize hotel occupancy and revenue while maintaining exceptional customer service standards. **Key Responsibilities** - Supervise daily operations of the...

**Additional Information** Arabic Language is required Reservations experience is preferred **Job Number** 23011581 **Job Category** Reservations **Location** Sheraton Sharjah Beach Resort & Spa, Al Muntazah Street, Sharjah, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?**...

**Additional Information** Reservations Agent (preference for Arabic speaker with Hotel experience) **Job Number** 22171719 **Job Category** Reservations **Location** Sheraton Sharjah Beach Resort & Spa, Al Muntazah Street, Sharjah, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?**...

**Skills Required**: - Must have previous supervisory level experience. - Must have excellent leadership skills. - Must be highly organized and results oriented. - Must be able to work under pressure in as fast - paced changing environment. - Must to be able to handle stressful situations in a calm and professional manner. - Must have strong interpersonal...

**The Job Holder will be responsible for handling customer enquire, the aim being converting enquires into sales, ensuring proper service support to customer. Provide the quality service giving cost effective travel solutions at a healthy yield to the department contributing to the overall objective of the company.** - Handling independently all reservations...

Responsibilities - Supervise daily front desk operations ensuring smooth check-in and check-out processes. - Train, mentor, and manage front desk staff to deliver exceptional guest service. - Handle guest inquiries, complaints, and special requests promptly and professionally. - Coordinate with housekeeping and maintenance departments to ensure guest rooms...

Oversee daily operations, ensuring seamless workers experiences from check-in to check-out, promptly addressing and resolving any issues that arise.Supervise and train accommodation staff, fostering a positive and efficient team environment, conducting regular performance evaluations and providing constructive feedback.Manage room inventory and reservations,...

assisting with the overall operation of the hotel during the night time hours - Attending to guests' needs and requirements including check in and check out procedures - Maintain presentation of key front of house areas to include some cleaning duties - Deliver room service requests to guest rooms when required - Handle telephone enquiries including basic...

To ensure the smooth and efficient operation of the front office by providing professional and friendly service to all guests, handling check-ins/outs, managing reservations, and addressing guest needs promptly. Guest Handling - Greet guests warmly upon arrival and assist with check-in/check-out procedures. - Provide information regarding hotel services,...

**Job Overview**: **Key Responsibilities**: - Resolve customer concerns efficiently, aiming to de-escalate situations before involving supervisors. - Maintain high Customer Satisfaction Scores and adhere to communication etiquette standards. - Support the Contact Center Supervisor in maintaining optimal service levels across all communication channels. -...