Current jobs related to Front Office Supervisor - Sharjah - Golden Sands Hotel & Residences Sharjah
-
Front Office Supervisor
5 days ago
Sharjah, United Arab Emirates Sharjah Golf & Shooting Club Full timeWe are looking for Front Office Supervisor with at least 2 years of experience as receptionist and has experience in cash handling. **Salary**: AED2,500.00 - AED3,000.00 per month
-
Front Office Supervisor
2 weeks ago
Sharjah, United Arab Emirates Tatweer Full timeFront Office Supervisor with minimum two years of experience in UAE in Hotels. Pay: AED3,500.00 - AED4,000.00 per month
-
Night Duty
1 week ago
Sharjah, United Arab Emirates Hotel Apartments Full timeFront Office Night Supervisor, you will assist in managing the Front Office department during night operation. All problems must be attended to and solved using the resources of other Colleagues and Leaders, delegating where and when required. Follow up is a priority and is expected as well as providing supervision and leadership to all Front Office...
-
Front Office Supervisor
2 weeks ago
Sharjah, United Arab Emirates Spark Residence L.L.C Full timeResponsibilities - Supervise daily front desk operations ensuring smooth check-in and check-out processes. - Train, mentor, and manage front desk staff to deliver exceptional guest service. - Handle guest inquiries, complaints, and special requests promptly and professionally. - Coordinate with housekeeping and maintenance departments to ensure guest rooms...
-
sharjah, United Arab Emirates Marriott Hotels Resorts Full timeDescriptionJOB SUMMARYFront Desk ManagerAssists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check‑in and...
-
Sharjah, United Arab Emirates Marriott Hotels Resorts Full timeDescription JOB SUMMARY Front Desk Manager Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and...
-
Sharjah, United Arab Emirates Marriott Hotels Resorts Full timeDescription JOB SUMMARY Front Desk Manager Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check‑in and...
-
Sharjah, United Arab Emirates Marriott Hotels Resorts Full timeDescription JOB SUMMARY Front Desk Manager Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check‑in and...
-
Sharjah, United Arab Emirates Capital Group Full timeWe are looking for multiple supervisors for different sections of Hypermarket as followed; - Supervisors Electronics & IT - Supervisor Luggage Section - Supervisor Jewellery Section - Supervisor Footwear Section - Supervisor Butchery & Fish Section - Supervisor F & V - Supervisor FMCG - Supervisor Front Office - Supervisor HH & Garments
-
Front Office Agent/receptionist
3 days ago
Sharjah, United Arab Emirates Occidental Sharjah Grand Full timeFront Office Agent - Receptionist. Occidental Sharjah Grand Al Khan St - Sharjah - United Arab Emirates An exciting opportunity has arisen for a Front Office Agent - Receptionist to join our Occidental Sharjah Grand. **Qualifications**: - Preferably Russian Speaking. The Front Office Agent - Receptionist represents the hotel to the guest throughout all...
Front Office Supervisor
3 weeks ago
**Skills Required**:
- Must have previous supervisory level experience.
- Must have excellent leadership skills.
- Must be highly organized and results oriented.
- Must be able to work under pressure in as fast
- paced changing environment.
- Must to be able to handle stressful situations in a calm and professional manner.
- Must have strong interpersonal skills: ability to get along with diverse nationalities and personalities.
- Must possess strong communication and listening skills.
- Must have a solid knowledge of PMS Opera,
- Must be able to effectively lead teams of associates
- Must have a Solid knowledge of Microsoft office
- Must Have a Basic accounting skills
- Must be an energetic personality.
- Must be willing to work a variety of day/night and weekend shifts.
- Must have strong organizational skills.
- Must be able to work in team environment.
- Must have excellent interpersonal people and coaching skills.
- Must meet grooming standards.
- Must have excellent communication skills, both verbal and written.Primarily supervises front office team members to ensure efficient and smooth operations for producing excellent feedbacks and guest satisfaction. Responds in a professional and courteous manner to arriving, departing by providing accurate and timely information and services.
As a supervisor you will be a role model, sharing your expertise and continually inspiring the front office team. You will also ensure all guests’ invoices are accurate, billing instructions are verified; all necessary supporting bills and vouchers are attached for direct settlements.
Reporting Structure:
- Duty Manager
- Front Office Manager
- Director Of Rooms
Directly in Charge of:
- Senior Receptionist
- Receptionist
- Front Desk Agent
- Senior Bellboy
- Bellboy
**Duties & Responsibilities**:
- Ensures the smooth running of the operations on a day to day basis and in a proactive manner
- Organizes, directs, and monitors daily activities of front desk agents.
- Must be able to complete all of the duties and responsibilities of the Front Desk Associate.
- Ensures efficient, friendly, and professional guest registration, check-out, and telephone service; supervise front guest service agents to ensure that established procedures are followed.
- Establishes procedures, prepares and coordinates schedules, and expedites workflow.
- Obtain all the relevant information from the previous shift, including the volume of business, special guests and tasks to be clarified and to be complete.
- Assists with training, motivating, and rewarding front desk agents.
- Reviews current day’s expected arrivals and checks all VIP and special request reservations to ensure that they are pre-registered, blocked properly, and other departments are notified of room assignments.
- Reviews the daily room availability and informs all appropriate staff.
- Reviews status of departures on a daily basis; relays all pertinent information to front desk agents and other appropriate staff.
- Ensures all necessary reports and forms are completed daily.
- Carry out correct cashing up and adjustment of errors.
- Daily checks on the credit limit list in agreement with the manager.
- Be available for guest at all times as point of contact and co-responsibility for appropriate treatment of guest complaints, passing on a documenting such complaints.
- Know the emergency equipment, how to use it and what to do in cases of emergency.
- Inform the housekeeper with regard to special requests, early and late departures, change of room and other information important for the department.
- Accept reservations and enter these into the system.
- Performs front desk agent responsibilities as needed to process guests expediently including but not limited to checking guest into hotel, responding to guest questions, resolving guest problems/complaints, answering telephone, making guest reservations, and checking guests out of hotel.
- Ensures that guests’ needs are fulfilled and their stay is as pleasurable as possible; assists with dining, entertainment, or transportation reservations as needed.
- Assists front desk agents with resolution of guest problems/complaints as needed.
- Monitors and maintains front desk area.
- Possesses and maintains thorough knowledge of hotel services, facilities, policies, and room rates and area’s attractions.
- Be familiar with the daily activates in the hotel.
- Performs other duties as assigned by manager
- Ensures that as per Golden Sands Health & Safety Policy the Fire Exits are free of obstacles
- Check all correspondence of the day’s arrivals to familiarize with arrived and arriving guests and their needs, follows up as required
- Follow up with Housekeeping any unresolved room discrepancies
- Maintains appropriate standards of conduct, dress, uniforms, hygiene, appearance, and posture for all departmental employees
- Checks cleanliness of lobby and public areas, lights and as well as front office staff in proper and or
