Service Advisor

6 days ago


Al Quoz, United Arab Emirates The Mechanic Auto Center L.L.C Full time

We are looking for a _**Service Advisor**_ who has _**experience in UAE in the automobile industry **_with excellent communication skills and professional experience in dealing with customers. Good customer service skills, an expert in Job scheduling, good communication in English & Arabic,
- Good Knowledge of German, Japanese, European Cars
- Ability to understand customer requirements and identify solutions
- Ability to work both independently and as part of a team
- Receive and greet customers, discuss servicing/ repair needs, guide them on assessment & repair of problems/ faults and service requirements.
- Explain to the customer contents of the job, its value and cost involved.
- Keep the customers constantly posted on the status of the back order parts, their actual date and time of arrival to assure customer of the company’s genuine interest in sorting out his problem so as retain customer’s confidence.
- Ability to work well under pressure
- Attention to detail and accuracy
- Deliver the vehicle in most courteous manner once the job has been completed
- Establish healthy and profitable relationship by proactively communicating and following up
- Follow-up with customers on long pending vehicles for taking delivery.

Preferably : Lady with Pleasing personality

**Salary**: Up to AED4,000.00 per month

Ability to commute/relocate:

- Al Quoz: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- automobile industry: 2 years (preferred)

**Language**:

- English, Arabic (preferred)


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