Service Advisor

2 weeks ago

Al Quoz, United Arab Emirates STAR SQUARE DEAL MOTORS WORKS Full time

**Overview of the role**

We are currently looking for competent & performance driven Service Advisor for our running garage located in dubai. Service Advisors are the first contact for customers in the Workshop, they are the image builder for the Service Department and present a picture of faith and confidence.

**What you will do**
- Ask Question and record customer requests without delay.
- Collect accurate symptoms of complaints from the customer for quick resolutions at workshop.
- Collect Valid Documents from customers.
- Handle front desk.
- Check workshop situation and promise delivery time.
- Check and ensure accordance of invoice and work performed.
- Inform customer after work completion and agree pick up time.
- Clear explanation of the job done and invoice and guide to the cashier.

**Required skills to be successful**
- Minimum of 1-2 years’ experience as a Service Advisor in an automotive dealership.
- Excellent customer service, willing to go the extra mile.
- Strong English communications skills, Arabic speaker an added advantage

Pay: AED2,500.00 - AED3,500.00 per month

Ability to commute/relocate:

- Al Quoz: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Valid UAE Driving License?

**Education**:

- Bachelor's (required)

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