Customer Support Executive

1 week ago

Sharjah, United Arab Emirates Floral Market Full time

The job location is Al Nahda, Sharjah.

**Job Purpose**:

- **Client acquisition/New Sales**:

- Onboard new Clients through outbound calling; driving sales.
- **Client Relationship** - Provide support to clients ensuring on time delivery of products.

**Primary duties and responsibilities**:

- Acquire new clients for the business by making outbound calls; pitch and sell the BTF services and product lines.
- Forward the interested clients to the respective authority for closing of sales.
- To provide end to end support to clients through the process of order fulfillment and grievance resolution; address and resolve clients distress and issues
- Regularly follow up with prospects and leads through tele-calling for lead conversion
- Successfully convert leads/prospects into customers for the business
- Submit daily report to reporting-in charge on calls made (cold calling, follow-ups)
- Perform other duties as and when assigned

**Job Types**: Full-time, Permanent

Pay: AED3,000.00 - AED3,500.00 per month

**Experience**:

- Customer support or Telesale: 2 years (required)

**Language**:

- Fluent Arabic (required)
- Tamil or Hindi (required)

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