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Customer Service Coordinator

3 weeks ago

Dubai, United Arab Emirates TAG AE Recruitment Full time

**WE ARE LOOKING FOR CANDIDATES FOR A CUSTOMER SERVICE COORDINATOR ROLE**

**Responsibilities**:

- Get all details from clients about their requirements and pass on to the manager in order to offer best quotation and customized Menu.
- Follow up with clients until order is confirmed or rejected and take their feedback.
- Visit events to interact with clients, take feedback maintain relationship for repeat orders.
- Research Inventory and décor options for events as per client’s requirements.
- Coordinate with Marketing Team to promote trending services and products.
- Assist Operations team occasionally to execute orders as per client’s requirements.

**Qualifications**:

- Preferably with F&B background or experience.
- Proven customer service experience.
- Strong phone contact handling skills.
- Excellent communication and presentation skills.
- Customer orientation and ability to adapt/respond to different types of characters.

**Skills**:

- Customer Service Skills.
- Product Knowledge.
- Phone Skills.
- Active listening.
- People Oriented.
- Patience when dealing with clients.
- Ability to solve any arising conflicts or issues faced by clients.

**Salary**: AED3,500.00 - AED4,500.00 per month