Retail Training Manager

7 days ago

Dubai, United Arab Emirates Dubai Pet food (The Pet Shop Megastore) Full time

**Company Overview**:
The Pet Shop is the leading specialist retailer of pet goods, accessories and aquatics in the Middle East, dedicated to providing high-quality products and exceptional customer service. We are seeking a dedicated and experienced Retail Training Manager to join our team and lead the training and development initiatives across our stores. As the Retail Training Manager, you will play a pivotal role in shaping the knowledge, skills, and performance of our store teams, ensuring they deliver outstanding customer experiences and contribute to the overall success of our business.

**Job Summary**:
The Retail Training Manager will be responsible for designing and implementing comprehensive training programs for our store teams. This includes developing a yearly training plan based on educational requirements and business priorities, creating a blended learning approach, conducting store visits to assess service quality and knowledge, coaching the team, and collaborating with the Offer team to organize training sessions in partnership with key brands. The Retail Training Manager will also be responsible for analyzing business results and creating personalized training plans to improve performance. Furthermore, managing the digital learning system and developing training tools to enhance the learning experience will be crucial aspects of this role.

**Responsibilities**:

- Define Yearly Training Plan: Collaborate with key stakeholders to define a yearly training plan based on educational requirements and business priorities. Identify training needs, establish learning objectives, and align training initiatives with strategic goals.
- Develop Training Strategy: Design and implement a comprehensive training strategy that incorporates a blended learning approach. Integrate in-class, on-field, and digital training methods to maximize learning outcomes and engage store teams effectively.
- Create Training Library: Develop a training library focused on elevating product knowledge, customer service, and selling skills.
- Conduct Regular Store Visits: Visit stores regularly to assess overall service quality and team knowledge. Provide coaching and feedback to store teams, identify training needs, and develop action plans for improvement.
- Analyze Business Results: Analyze business results for each point of sale (POS) to identify performance gaps and training opportunities.
- Collaborate with Offer Team: Work closely with the Offer team to organize training sessions in partnership with key brands from our assortment.
- Manage Digital Learning System: Oversee the digital learning system by assigning training content and monitoring individual progress. Ensure training modules are accessible, up-to-date, and aligned with training objectives.
- Evaluate Training Effectiveness: Conduct regular evaluations and assessments to measure the effectiveness of training programs.
- Stay Updated on Industry Trends: Keep abreast of industry trends, advancements in training methodologies, and emerging technologies.

**Requirements**:

- Proven experience as a Training Manager or similar role, preferably in a retail or customer service environment.
- Strong understanding of instructional design principles and adult learning theories.
- Excellent communication and presentation skills, with the ability to engage and inspire learners.
- Strong organizational and project management skills, with the ability to prioritize and meet deadlines.
- Analytical mindset with the ability to analyze data, identify trends, and make data-driven decisions.
- Familiarity with blended learning methodologies and e-learning platforms.
- Ability to collaborate effectively with cross-functional teams and build positive relationships.
- Passion for pets and understanding of the pet products and supplies industry is a plus.

  • Retail Manager

    4 weeks ago

    Dubai, United Arab Emirates Raymonds - Retail Full time

    A reputable group of companies with various businesses in Fabric, Fashion and Uniforms is looking for a well experienced **Retail Manager**. Preferably on **Own Visa** and **UAE Driving License** is mandatory. **Duties & Responsibilities**: - Organize all store operations and allocate responsibilities to personnel - Supervise and guide staff towards...

  • Retail Training Manager

    2 weeks ago

    Dubai, Dubai, United Arab Emirates Gruppe Louis Vuitton Full time

    Role DescriptionThis position involves designing and delivering comprehensive training programs for retail teams across a 6-country network.The ideal candidate will have substantial experience as a Retail Trainer or Managerial role in a fast-paced retail company, ideally within the fashion / luxury / accessories industry or hospitality...

  • Retail Training Lead

    1 week ago

    Dubai, Dubai, United Arab Emirates Al Futtaim Group Full time

    Key ResponsibilitiesThe successful Retail Training Lead will lead the development and delivery of training programs to retail teams, focusing on product knowledge and skills. You will also gather training requirements specific to stores, aligning with commercial targets and customer satisfaction scores.You will work closely with the HR Manager to achieve...

  • Retail Training Specialist

    4 days ago

    Dubai, Dubai, United Arab Emirates Athlocity Full time

    The ideal candidate will possess excellent communication and presentation skills, as well as the ability to adapt quickly to new product updates and trends. They will also be proficient in Microsoft Office and Learning Management Systems.**Responsibilities Include:**Developing and delivering comprehensive training programs for product...

  • Retail Training Manager

    3 days ago

    Dubai, Dubai, United Arab Emirates Chalhoub Group Full time

    Role OverviewThe Fashion Category Trainer will be responsible for training store teams on the Luxury Gifts or Fashion or Beauty category.You will acquire product knowledge of new brands and train store teams accordingly.Key ObjectivesDevelop and deliver comprehensive training programs for store teamsConduct training needs analysis to assess team...

  • Technical Systems Analyst-retail

    5 days ago

    Dubai, United Arab Emirates Retail Distributor Full time

    What are the key deliverables of this role? Deliverables of the role (Key Responsibilities/ Accountabilities) Ability to execute & manage most of these but not limited to the below activities Implement new solutions and deployments o Train business & IT users Support ERP team Support operations team - Provide Technical leadership in the.net platform and...

  • Retail Architecture

    2 weeks ago

    Dubai, United Arab Emirates Retail Design International Full time

    **Role**:Manager/Lead/Head Architect **Location**:UAE (Dubai) **Reporting to**:Director Offering an exciting opportunity for an experienced Senior Architect - Retail Design* to join the expanding team, this individual should have the ability to help conceive and implement concepts, guidelines, and strategies in various creative projects and oversee them...

  • Training Manager

    2 weeks ago

    Dubai, United Arab Emirates Dewan Consultants Full time

    Our client is one of the leading Fashion Retail Group and they are looking for a **Training Manager for Luxury Clothing.** **Job Location**:Dubai **Salary**:25,000 AED MAX - Preferably someone who has been in a similar role before - Bilingual - Must know Arabic & English language - Able to present well - Luxury & premium Experience in Retail **POSITION...

  • Experienced Training Manager for Luxury Retail Brand

    1 week ago

    Dubai, Dubai, United Arab Emirates Edge Resourcing Full time

    A high-level Training Manager is needed to strengthen brand know-how among participants in the Middle East. The ideal candidate will collaborate with the Global Training Manager and Middle East business unit Director to define the region's training plan and animate training sessions.Key Responsibilities:Preparation of Trainings:Develop the Middle East...

  • Training Manager

    2 days ago

    Dubai, Dubai, United Arab Emirates Edge Resourcing Full time

    Salary: AED 22,000A leading diverse fashion retailer, with operations in the GCC is currently looking for a Training Manager. Reporting directly to the country HR Director, the Training Manager will be responsible for analysing, developing and delivering training programmes across the group's various brands.This is a very exciting opportunity to head up a...

  • Training Manager

    3 weeks ago

    Dubai, Dubai, United Arab Emirates Edge Resourcing Full time

    Salary: AED 22,000A leading diverse fashion retailer, with operations in the GCC is currently looking for a Training Manager. Reporting directly to the country HR Director, the Training Manager will be responsible for analysing, developing and delivering training programmes across the group's various brands.This is a very exciting opportunity to head up a...

  • Training Manager

    2 weeks ago

    Dubai, Dubai, United Arab Emirates Edge Resourcing Full time

    Salary: AED 22,000 A leading diverse fashion retailer, with operations in the GCC is currently looking for a Training Manager . Reporting directly to the country HR Director, the Training Manager will be responsible for analysing, developing and delivering training programmes across the group's various brands. This is a very exciting opportunity to head up...

  • Training Manager

    2 weeks ago

    Dubai, Dubai, United Arab Emirates Edge Resourcing Full time

    Salary: AED 22,000 A leading diverse fashion retailer, with operations in the GCC is currently looking for a Training Manager . Reporting directly to the country HR Director, the Training Manager will be responsible for analysing, developing and delivering training programmes across the group's various brands. This is a very exciting opportunity to head up...

  • Retail Project Architect

    2 weeks ago

    Dubai, Dubai, United Arab Emirates F&M Retail Full time

    F&M Retail is a leading multinational retail architecture and consulting firm focused on retail design and project management. We specialize in creating sophisticated space concepts for fashion, lifestyle, food, non-food around the world. We offer design, local architectural services, project and construction management. At F&M Retail, we take pride in our...

  • Retail Procurement Specialist

    7 days ago

    Dubai, Dubai, United Arab Emirates Fashion & Retail Personnel Full time

    Company Information:Fashion & Retail Personnel is a well-established retailer with a strong presence in the GCC region. Our company values include a commitment to excellence, innovation, and customer satisfaction.Job Description:We are seeking an experienced retail fashion buyer/merchandise planner to join our team. The ideal candidate will have a deep...

  • Training Manager

    3 weeks ago

    Dubai, Dubai, United Arab Emirates ACCEL HUMAN RESOURCE CONSULTANTS Full time

    Training ManagerWe are looking for a Trainer who will be responsible for designing, delivering, and evaluating training programs to enhance employee skills and customer experience. It includes content creation, workshops, coaching, and performance assessment.Key Responsibilities:Develop and implement training programs tailored to business needs.Assess...

  • Training Manager

    2 weeks ago

    Dubai, Dubai, United Arab Emirates ACCEL HUMAN RESOURCE CONSULTANTS Full time

    Training Manager We are looking for a Trainer who will be responsible for designing, delivering, and evaluating training programs to enhance employee skills and customer experience. It includes content creation, workshops, coaching, and performance assessment. Key Responsibilities: Develop and implement training programs tailored to business needs. Assess...

  • Retail Training Manager

    4 days ago

    Dubai, Dubai, United Arab Emirates Rivoli Group Full time

    Company OverviewRivoli Group is a leading player in the retail industry, with a strong presence in various markets around the world. We are committed to providing our customers with exceptional products and services, and we believe that our employees are the driving force behind our success.We are looking for a talented and experienced Learning and...

  • Retail Territory Manager

    4 days ago

    Dubai, Dubai, United Arab Emirates Global Retail TV LTD Full time

    Company ProfileGlobal Retail TV Ltd is a leading global retailer that seeks to empower entrepreneurship and deliver exceptional customer value.About This OpportunityWe are looking for a highly skilled professional to lead our retail operations in the UAE territory office.Job Description:This is an exciting opportunity for a motivated and experienced...

  • Area Retail Manager

    2 weeks ago

    Dubai, Dubai, United Arab Emirates Global Retail TV LTD Full time

    Landmark Group is one of the largest, most successful retail and hospitality conglomerate in the Middle East, Africa and India. Founded in 1973, the Group encourages entrepreneurship which in turn has pioneered leading homegrown brands that are market leaders in their categories and are known to deliver exceptional value to customers. In the last four years,...