Technical Systems Analyst-retail

4 days ago

Dubai, United Arab Emirates Retail Distributor Full time

What are the key deliverables of this role?

Deliverables of the role (Key Responsibilities/ Accountabilities) Ability to execute & manage most of these but not limited to the below activities

Implement new solutions and deployments o Train business & IT users

Support ERP team Support operations team
- Provide Technical leadership in the.net platform and related business systems Key

Performance Indicators

1. Project & task deliverable turnaround

2. Issue resolutions service levels

3. Resolution of Root cause

4. Business process innovations

What are we looking for? Qualifications and Experience
- BE / BTech in Computer Science from a reputed School
- Master’s in Computer Science (added advantage)
- Professional certifications in related skills

IT Ops team Systems Analyst Skills: Must have skills
- Should have sound knowledge in C/AL and AL Programming Languages.
- Experience and knowledge in developing extensions in Business Central both on OnPrem & OnCloud.
- Knowledge in developing programs in LS Retail.
- Experience and knowledge in building extensions using GitHub & DevOps.
- Should be able to develop RDLC/ SSRS Reports
- Knowledge in developing SOAP & REST Services for 3rd party integrations.
- Knowledge in D365 is added advantage.
- Sound knowledge in Installation and Configuration of Dynamics NAV/ Business Central & SQL.
- Minimum functional knowledge in Finance Management, Sales & Receivables, Purchase & Payables, Inventory & Warehouse Modules.
- Should have knowledge in merging & upgradations.
- Should work closely with the retail team to understand the requirements and provide solution. Good to have skills Experience in one or more of the below will be an added advantage
- Knowledge of Retail & Consumer Analytics software
- Knowledge on Google Analytics, Google Business Account etc
- Knowledge on Retail Loyalty programs
- Experience on Retail Business software
- Experience on Retail CRM / Digital Marketing Software Other skills
- Flexibility to pick up new skills in technical & business process areas - Problem Solving and Analytical skills.
- Good troubleshooting, remote support, and decision-making skills.
- Strong customer service skills.
- Good Team player and Ability to build and sustain relationships in a multicultural environment.
- Good written and verbal communication skills.
- 60% of total salary is considered as basic salary for end of service and annual performance bonus. Benefits:

- Performance based bonus based on individual and company performance
- Private medical insurance for self and family
- Annual economy flight ticket for self and family
- 22 working days annual leave
- End of service gratuity.
- Laptop and Smartphone

Position Location

Dubai, United Arab Emirate

**Salary**: AED14,000.00 - AED17,000.00 per month

Ability to commute/relocate:

- Dubai: Reliably commute or willing to relocate with an employer-provided relocation package (required)

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