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Service Manager
2 weeks ago
**Job Overview**:
The Service Manager is responsible for overseeing daily operations, ensuring efficient and high-quality repair services, managing staff, and delivering excellent customer service. This role ensures profitability, compliance with safety standards, and customer satisfaction.
**Key Responsibilities**:
- **Customer Service**:
- Ensure prompt and professional customer interactions.
- Address customer complaints and ensure satisfaction.
- **Team Management**:
- Supervise and train service technicians.
- Conduct performance reviews and maintain staff efficiency.
- **Operations**:
- Oversee repair services and ensure quality standards.
- Manage parts inventory and ensure compliance with regulations.
- **Financial Management**:
- Monitor department profitability and control costs.
- Prepare budgets and manage expenses.
- **Business Development**:
- Identify opportunities for growth and implement marketing strategies.
**Qualifications**:
- **Experience**: Minimum 5 years in automotive service management.
- **Skills**: Strong leadership, customer service, and operational management. Knowledge of automotive repairs and financial acumen.
**Salary & Benefits**:
Competitive salary, bonuses, health insurance, and growth opportunities.
**Job Types**: Full-time, Permanent
Pay: AED7,000.00 - AED12,000.00 per month
Application Question(s):
- Do you accept a starting salary of 8000?
**Experience**:
- Garage: 5 years (required)
