Reservation Supervisor
2 weeks ago
Act as a main resource for reservation agents needing assistance technically or with regards to achieving customer satisfaction.
- Ensure reservation department and Front Office staff are constantly aware of availability states open, on request, closed dates, high demand dates etc.
- Responds to all guest reservation requests and executes prompt, courteous and accurate guest service at all times.
- Fully knowledgeable about hotel guest rooms, rates, promotions, amenities, programs, hotel facilities and services.
- Answer guest inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment and travel directions etc.
- Manage systems that are set up within the reservations department to ensure accurate handling and monitoring of phone calls.
- Assists and prepare in groups pre-arrival process and also preparing group rooming lists.
**Experience**:
- Reservation Supervisor: 1 year (preferred)
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Reservations Supervisor
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Reservations Supervisor
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Dubai, Dubai, United Arab Emirates Mandarin Oriental Hotel Group Limited Full timeMandarin Oriental Downtown, Dubai is looking for a Reservations Supervisor to join our Reservations Team.Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.Mandarin Oriental is the...
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Reservations Supervisor
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Dubai, Dubai, United Arab Emirates Mandarin Oriental Hotel Group Limited Full timeMandarin Oriental Downtown, Dubai is looking for a Reservations Supervisor to join our Reservations Team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental is the...
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Reservations Supervisor
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Dubai, Dubai, United Arab Emirates Mandarin Oriental Hotel Group Limited Full timeMandarin Oriental Downtown, Dubai is looking for a Reservations Supervisor to join our Reservations Team.Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.Mandarin Oriental is the...
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Reservations Supervisor
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Dubai, United Arab Emirates Mandarin Oriental Hotel Group Limited Full timeMandarin Oriental Downtown, Dubai is looking for a Reservations Supervisor to join our Reservations Team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental is the...
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