Reservation Supervisor

2 weeks ago


Dubai, United Arab Emirates Barker Langham Full time

**Job description**: HyperSpace are looking for an outstanding Reservation Supervisor with experience supervising team members and all operation activities in the department to meet business targets. You’ll work closely with the Senior management team to continuously develop service goals. **What you will do**: - Define reservation procedures and review target goals for team to ensure meeting the business needs. - Prepares weekly and monthly reports to management. - Track all booking reservations from online channels and other third-party partners. - Carries out performance monitoring, measurement and evaluation on a regular basis of all team members to improve efficiency. - Guide and supervise team on daily task to ensure a consistently high quality of work. - Achieving customer satisfaction and respond to all customer reservation request and executes prompt, courteous and accurate service at all times. **Other skills requires as a Customer Service Representative include**: - English speaking, Arabic language is a plus but not mandatory. - Experience with any reservation ticketing software such as VGS is a plus. - Leadership qualities and proven experience supervising teams up to 10 people. **Required skills/ experience to be successful**: - A minimum of 4 years’ experience as Senior Reservation/ Reservation Supervisor, preferably within hotel, travel & tours agency, restaurant, or ticketing attraction park. - Possess excellent communication skills (both oral and written in English). - Experience in managing inventory allocation and volume planning. - Proven skills in business management, understanding revenue - Experience in staff shifting planning and review reports from staff.



  • Dubai, United Arab Emirates Golden Sands Hotel Apartments Full time

    We are looking to Hire reservations supervisors with below listed skills: - Excellent Written & Verbal Communication skill - Attentiveness - Customer Service - Team work - Listening skill - Problem-Solving Skills - Time Management - Selling skills - 2-3 Years experience in hotels reservations as supervisor. **JOB DESCRIPTION** - Processing Daily...


  • Dubai, United Arab Emirates Signature 1 Hotel Full time

    We are urgently looking for a Reservation Supervisor who can join with us immediately. Job Responsibilities: - Act as a main resource for reservation agents needing assistance technically or with regards to achieving customer satisfaction. - Ensure reservation department and Front Officestaff are constantly aware of availability states open, on request,...


  • Dubai, United Arab Emirates ELITE BYBLOS HOTEL Full time

    **URGENT Hiring!** **Can attend the interview in Dubai. Please send your full CV with photo.** **RESERVATIONS SUPERVISOR**: - At least 2 years experience in hotel reservations in the same capacity in UAE - Excellent communication, organizational, leadership skills and customer service attitude **Job Types**: Full-time, Permanent, Contract **Salary**:...


  • Dubai, United Arab Emirates JS Group Full time

    We are looking for detail-oriented **Reservation Supervisor/Agent **to assist our customers with their booking needs. You will provide various planning and booking services, including answering customers’ questions, making travel suggestions, and booking rooms and tickets. To be successful as a Reservation Agent you must be able to work with mínimal...


  • Dubai, United Arab Emirates Emirates Grand Hospitality Full time

    **Reservations Supervisor** **Summary Description**: To assist the Reservations Manager in the supervision of all activities pertaining to Reservations Department in order to achieve the highest possible occupancy levels for the purpose of maximizing room revenues and profits. **A)** **Responsibilities and Duties**: - To review task process and staff...


  • Dubai, United Arab Emirates Sea Point Hotels Full time

    The **Reservation Supervisor** will be responsible for managing the daily operations of the reservations department, ensuring all inquiries and bookings are handled efficiently, accurately, and with exceptional guest service. This role supports the Revenue and Front Office teams by optimizing room inventory, monitoring booking trends, and training team...


  • Dubai, United Arab Emirates Anantara Full time

    **Company Description** A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...


  • Dubai, United Arab Emirates City Seasons Towers Hotel Full time

    The Reservations Supervisor position is essential to maximizing our hotel revenue and our staff's potential. Reporting to the Reservations Manager, responsibilities include but are not limited to: - Support the Reservations team in meeting departmental goals (e.g., employee engagement, reputation performance score, reservations accuracy, revPar, etc.) by...


  • Dubai, United Arab Emirates EasyGo Properties Full time

    **Reservations Supervisor** **Location**: Dubai, UAE **Company**: Easy Go Vacation Homes Rental L.L.C. **Position Summary**: **Key Responsibilities**: - Supervise and manage the daily operations of the reservations team. - Handle guest inquiries, bookings, and special requests efficiently and professionally. - Coordinate with operations and housekeeping...


  • Dubai, United Arab Emirates 25hours Hotel Dubai One Central Full time

    **Reservations Supervisor** From the friendly and competent advice to the "booking completed": Our reservation team ensures that guests are happy from the first to the last moment. We’re looking forward to welcoming you to the Reservation Team as Reservations Supervisor. COME AS YOU ARE AND SHOW US YOUR VISION! **What is in it for you**: Employee benefit...