Reservation Agent

2 days ago

Abu Dhabi, United Arab Emirates QUALITY STANDARD CONSTRUCTION & BUILDING - LLC Full time

Tasks and Responsibilities

Your tasks and responsibilities as a Hotel Reservation Agent may vary, but generally include the following:

- Providing customers with information about the hotel’s accommodation options, rates, and amenities
- Processing reservations, cancellations, and modifications using reservation software
- Collecting and processing payments from guests
- Communicating with other departments, such as housekeeping and maintenance, to ensure that guests’ requests are met
- Updating and maintaining customer information in the reservation system
- Providing guests with directions and recommendations for local attractions and restaurants

A degree in hospitality with knowledge of customer service, front desk operations, and reservation software. Having a degree in hospitality within the hotel industry.

**1 to 2 years minimum experience in the hotel industry.**

**Diploma holder

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