Customer Service Representative

2 weeks ago


Dubai, United Arab Emirates Wasalni Limousine Full time

Join Our Team as a Customer Service/Customer Representative for Bookings

Job Title: Customer Service/Customer Representative for Bookings

Location: Dubai, UAE

Experience: Previous experience in the tourism industry is required. Customer service experience is essential, and tele sales experience is a plus.

Language Requirements: Excellent, clear professional English is a must.

About Us:
We are the leading provider of luxury limousine services in Dubai, committed to delivering unparalleled experiences to our VIP clients. We are looking for a dedicated Customer Service Representative to join our team and ensure our clients receive top-notch service from booking to arrival.

Key Responsibilities:

- Provide detailed and accurate information about our services, pricing, and availability.
- Maintain a professional and friendly demeanour, ensuring a positive customer experience.
- Coordinate with the operations team to ensure timely and accurate fulfilment of bookings.
- Follow up with customers to confirm bookings and address any additional requests or concerns.
- Assist in tele sales activities to promote our services and secure new bookings.
- Represent the company with a polished and professional appearance at all times.

Qualifications:

- Previous experience in the tourism industry is required.
- Proven experience in customer service is essential.
- Tele sales experience is an added advantage.
- Excellent communication skills in clear, professional English.
- Strong interpersonal skills and the ability to build rapport with clients.
- Attention to detail and excellent organizational skills.
- Ability to work well under pressure and handle multiple tasks simultaneously.
- Professional grooming and presentation are key to representing our luxury brand.

Salary and Benefits:

- Competitive salary ranging from AED 3,000 to AED 4,000.
- Opportunities for career growth and advancement within a fast-growing company.
- A supportive and inclusive work environment.

How to Apply:
Pay: AED3,000.00 - AED4,000.00 per month

**Experience**:

- customer service: 1 year (required)


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