Technical Support Engineer
2 weeks ago
Key Responsibilities Provide technical support to customers via phone email and live chat. Diagnose and troubleshoot software hardware and network issues. Document issues resolutions and maintain knowledge base articles. Escalate complex problems to appropriate teams while maintaining ownership until resolution. Assist with software installations configurations and updates. Collaborate with engineering and product teams to report bugs and feature requests. Conduct training sessions for clients to enhance product understanding. Monitor system performance and provide proactive maintenance suggestions. Qualifications Bachelors Degree in Computer Science Information Technology or related field (or equivalent experience). 2 years of experience in technical support or IT support roles. Strong understanding of operating systems (Windows macOS Linux). Proficiency in troubleshooting network configurations and protocols. Experience with ticketing systems like Jira Zendesk or ServiceNow. Familiarity with cloud services (AWS Azure Google Cloud) is a plus. Excellent communication skills and a customerfirst attitude. Ability to work independently and as part of a team. Skills & Competencies Problemsolving mindset with strong analytical skills. Attention to detail and strong documentation skills. Ability to work under pressure and handle multiple tasks simultaneously.Excellent interpersonal and customer service skills. Adaptability to rapidly changing environments and technologies. #J-18808-Ljbffr
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Technical Support Engineer
2 weeks ago
Dubai, United Arab Emirates Al-Futtaim Full timeOverview Of The Role: The Technical Support Executive acts as the main point of contact for technical issues concerning the EV vehicle brand, providing diagnostic support and ensuring tool and resource availability. The role involves preparing detailed technical reports, handling concerns on new vehicles, and advising on resolution methods. Regular...
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Technical Support Engineer
2 weeks ago
Dubai, United Arab Emirates Al-Futtaim Full timeOverview Of The Role: The Technical Support Executive acts as the main point of contact for technical issues concerning the EV vehicle brand, providing diagnostic support and ensuring tool and resource availability. The role involves preparing detailed technical reports, handling concerns on new vehicles, and advising on resolution methods. Regular...
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Technical Support Engineer
5 days ago
Dubai, Dubai, United Arab Emirates Intertec Softwares Pvt Ltd Full timeJOB TITLE: Technical Support EngineerJOB PURPOSE: 24x7 Monitoring and providing L1 support in IT infrastructure domain.QUALIFICATION: Engineering Degree/Diploma (Computers / Electronics)CERTIFICATIONS: ITILEXPERIENCE: 3-5 years of experience in MonitoringREPORTING TO: SDM - NOCRESPONSIBILITIES (INCLUDES ALL TASKS):Good understanding and experience of...
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Technical Sales Engineer
6 days ago
Dubai, Dubai, United Arab Emirates AL AQSA Technical Services LLC Full timeCompany DescriptionAl Aqsa Technical Services LLC is a certified company in the Middle East, specializing in providing top-notch engineering solutions in the Electrical, Mechanical, Instrumentation, Controls, and Automation fields. We excel in delivering high-quality technical services through our experienced and dedicated staff, utilizing world-class...
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Technical Support Engineer
5 days ago
Dubai, United Arab Emirates Ngt Tech Full timeWe're Hiring! Technical Support Engineer - IT Infrastructure & Security Join NGT Technology, a growing systems integrator in Dubai, and work hands‑on with enterprise‑grade technologies across cybersecurity, infrastructure, and cloud environments. Who We're Looking For 1–3 years of hands‑on technical experience across infrastructure or cybersecurity...
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Sales Support Specialist
3 weeks ago
Dubai, United Arab Emirates Support Revolution Full timeSupermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are amongst the fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with...
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Technical Support Engineer(Oracle)
7 days ago
Dubai, United Arab Emirates CoinMarketCap Full timeApply for the Technical Support Engineer (Oracle) role at CoinMarketCap.ResponsibilitiesProvide post‐launch technical support for the Oracle project, including troubleshooting, incident resolution, and user training.Respond to technical inquiries, propose solutions, and coordinate with the development team to resolve complex issues.Create operational...
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Technical Support Engineer
2 weeks ago
Dubai, United Arab Emirates Intertec Softwares Full timeJOB TITLE: Technical Support Engineer JOB PURPOSE: 24x7 Monitoring and providing L1 support in IT infrastructure domain. QUALIFICATION: Engineering Degree/Diploma (Computers / Electronics) CERTIFICATIONS: ITIL EXPERIENCE: 3-5 years of experience in Monitoring REPORTING TO: SDM - NOC RESPONSIBILITIES (INCLUDES ALL TASKS): Good understanding and experience of...
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Technical Support Engineer
2 weeks ago
Dubai, United Arab Emirates Intertec Softwares Full timeJOB TITLE: Technical Support Engineer JOB PURPOSE: 24x7 Monitoring and providing L1 support in IT infrastructure domain. QUALIFICATION: Engineering Degree/Diploma (Computers / Electronics) CERTIFICATIONS: ITIL EXPERIENCE: 3-5 years of experience in Monitoring REPORTING TO: SDM - NOC RESPONSIBILITIES (INCLUDES ALL TASKS): Good understanding and experience of...
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Technical Support Engineer
2 weeks ago
Dubai, United Arab Emirates Intertec Softwares Full timeJOB TITLE: Technical Support Engineer JOB PURPOSE: 24x7 Monitoring and providing L1 support in IT infrastructure domain. QUALIFICATION: Engineering Degree/Diploma (Computers / Electronics) CERTIFICATIONS: ITIL EXPERIENCE: 3-5 years of experience in Monitoring REPORTING TO: SDM - NOC RESPONSIBILITIES (INCLUDES ALL TASKS): Good understanding and experience of...
