Call Center Agent

Position Title: Call Center AgentJPC – 3225Location: DubaiLanguage: Excellent in English & Arabic.Exclusively for UAE NationalJob DescriptionManaging large amounts of inbound and outbound calls in a timely manner.Following call center "scripts" when handling different topics.Identifying customers' needs, clarify information, research every issue and...

Roles and ResponsibilitiesA call center agent needs a variety of skills to effectively handle customer interactions and provide high-quality service. Here are some key skills for a call center agent:1. Communication Skills1. Active Listening: Understanding the customer's needs and concerns without interrupting them.2. Clear Speech: Conveying information...

As a Call Center Agent, you will be responsible for handling incoming and outgoing customer calls in a timely and professional manner. Your primary goal will be to provide excellent customer service, address customer inquiries and resolve any issues promptly and efficiently. You will need to have strong communication skills, a friendly and patient demeanor,...

Call Center AgentADIB - Abu Dhabi Islamic Bank Dubai, United Arab EmiratesRole: Call Center AgentLocation: Abu DhabiROLE PURPOSE:To drive call center performance through outbound and inbound calls in accordance with call center policies and procedures.These are the main responsibilities of this role:Handle inbound & outbound calls according to procedures,...

Call Center Agent – Arabic & English SpeakerSalary: To be discussed upon interviewJob OverviewAttraxia Polyclinic is looking for a skilled Call Center Agent who can effectively manage inbound and outbound calls, handle patient inquiries, and convert leads into appointments. The ideal candidate must be fluent in Arabic and English and preferably have...

Call Center Agent – Arabic & English SpeakerSalary: To be discussed upon interviewJob OverviewAttraxia Polyclinic is looking for a skilled Call Center Agent who can effectively manage inbound and outbound calls, handle patient inquiries, and convert leads into appointments. The ideal candidate must be fluent in Arabic and English and preferably have...

The job of Call Center employee is to receive and answer calls from patients requiring medical services or clarification regarding a medical entity, including appointments and scheduling of the patient to their desired doctors. Hospital Call Center can be of two types – inbound (received calls) and outbound (make calls). In either case, the call center...

The job of Call Center employee is to receive and answer calls from patients requiring medical services or clarification regarding a medical entity, including appointments and scheduling of the patient to their desired doctors. Hospital Call Center can be of two types – inbound (received calls) and outbound (make calls). In either case, the call center...

We are seeking a dynamic and experienced Call Center Agent to join our team on a temporary basis for 3 months. The ideal candidate will have a proven track record in managing high volume back-to-back calls, providing excellent customer service and meeting performance targets. Candidates must have a sponsored visa and prior experience in B2C or B2B call...

Roles and responsibilitiesA call center agent needs a varietyof skills to effectively handle customer interactions and providehigh-quality service. Here are some key skills for a call centeragent:1. CommunicationSkillsActiveListening: Understanding the customer'sneeds and concerns without interruptingthem.ClearSpeech: Conveying information clearly...

Roles and responsibilitiesA call center agent needs a varietyof skills to effectively handle customer interactions and providehigh-quality service. Here are some key skills for a call centeragent:1. CommunicationSkillsActiveListening: Understanding the customer'sneeds and concerns without interruptingthem.ClearSpeech: Conveying information clearly...

Call Center Agent Job ResponsibilitiesObtains client information by answering telephone calls, interviewing clients, and verifying information.Determines eligibility by comparing client information to requirements.Establishes policies by entering client information and confirming pricing.Informs clients by explaining procedures, answering questions, and...

Call Center Agent Job Responsibilities1. Obtains client information by answering telephone calls, interviewing clients, and verifying information.2. Determines eligibility by comparing client information to requirements.3. Establishes policies by entering client information and confirming pricing.4. Informs clients by explaining procedures, answering...

Call Center Agents use their knowledge of company products, services, and policies to assist callers with orders, inquiries, complaints, or problems. They speak with customers, listen to them to gain a better understanding of their needs, and offer possible solutions.Key Result AreasPerformance Indicators1. Answering or making calls to clients to learn about...

Our client is a regional market leader, specializing in the distribution of quality and reliable aftermarket automotive spares in the UAE, Qatar, MENA, and CIS region. They deal with the distribution of auto parts, batteries, and lubricants products.We are seeking a Call Center Operation Supervisor. The Operations Supervisor oversees the daily operations of...

Our client is a regional market leader, specializing in the distribution of quality and reliable aftermarket automotive spares in the UAE, Qatar, MENA, and CIS region. They deal with the distribution of auto parts, batteries, and lubricants products.We are seeking a Call Center Operation Supervisor. The Operations Supervisor oversees the daily operations of...

Our client is a regional market leader, specializing in the distribution of quality and reliable aftermarket automotive spares in the UAE, Qatar, MENA, and CIS region. They deal with the distribution of auto parts, batteries, and lubricants products. We are seeking a Call Center Operation Supervisor . The Operations Supervisor oversees the daily operations...

Call Center Supervisor (Automotive Industry)Our client is a regional market leader, specializing in the distribution of quality and reliable aftermarket automotive spares in the UAE, Qatar, MENA, CIS region. They deal with the distribution of Auto parts, Batteries and Lubricants products, etc.We are seeking an Call Center Operation Supervisor. The Operations...

We are looking for a dedicated and experienced Call Center Team Lead to join our dynamic customer service team. The ideal candidate will have a proven track record in managing and leading a team of call center agents to achieve and exceed performance targets. As a Call Center Team Lead, you will be responsible for overseeing the daily operations of the call...

We are looking for a dedicated and experienced Call Center Team Lead to join our dynamic customer service team. The ideal candidate will have a proven track record in managing and leading a team of call center agents to achieve and exceed performance targets. As a Call Center Team Lead, you will be responsible for overseeing the daily operations of the call...