Current jobs related to Client Support Officer - Abu Dhabi, Abu Dhabi - Vault

  • Client Support Officer

    1 week ago

    Abu Dhabi, Abu Dhabi, United Arab Emirates Vault Full time

    About usVault is a pioneering wealth management firm dedicated to transforming the financial well-being of our clients in the GCC region. Our mission is to empower individuals and families to achieve their long-term financial aspirations through personalized financial planning and innovative wealth management solutions. We leverage cutting-edge technology to...

  • Client Service Representative

    7 hours ago

    Abu Dhabi, Abu Dhabi, United Arab Emirates Client of Talentmate Full time

    As a Client Service Representative with our company, you will be the first point of contact for visitors and clients. Your role will involve greeting guests, managing front desk operations, and providing exceptional customer service.We are seeking a highly organized and detail-oriented individual who can handle multiple tasks simultaneously. Strong...

  • Reception Support Specialist

    7 hours ago

    Abu Dhabi, Abu Dhabi, United Arab Emirates Client of Talentmate Full time

    The Reception Support Specialist will play a critical role in providing exceptional customer service to our clients and visitors. This includes greeting guests, managing front desk operations, and handling customer inquiries and communications.The ideal candidate will have strong communication skills, preferably in Russian, and be able to work effectively in...

  • IT Support Officer

    5 days ago

    Abu Dhabi, Abu Dhabi, United Arab Emirates Parker Consult Full time

    Job DescriptionParker Consult is seeking an IT Help Desk Support Officer to join our Abu Dhabi operation. As an Arabic speaker, you will play a crucial role in providing technical assistance to our clients and ensuring their needs are met.Main DutiesInstall, configure, monitor, and maintain computer systems, software applications, operating systems, and...

  • Office Coordinator

    3 days ago

    Abu Dhabi, Abu Dhabi, United Arab Emirates Client of Talentmate Full time

    Job SummaryThe Client of Talentmate is seeking a detail-oriented and organized Office Coordinator to provide top-notch administrative support to our team.Main Duties:Manage calendars and arrange appointments and meetings.Coordinate travel plans, including flights, accommodations, and transportation.Screen and prioritize incoming phone calls and...

  • Client Support Specialist

    3 days ago

    Abu Dhabi, Abu Dhabi, United Arab Emirates Minacs Part time

    Minacs is a leading business process outsourcing company, and we are currently looking for a skilled Client Support Specialist to join our team. As a client-facing representative, you will be the primary point of contact for our clients and will be responsible for providing top-notch support services.Main Responsibilities:Answer incoming calls and respond to...

  • Multilingual Office Associate

    7 hours ago

    Abu Dhabi, Abu Dhabi, United Arab Emirates Client of Talentmate Full time

    We are seeking a Multilingual Office Associate to join our team at Client of Talentmate. In this role, you will be responsible for providing exceptional customer service to our clients and visitors.You will be the first point of contact for guests and will be required to greet them, manage front desk operations, and handle customer inquiries and...

  • Client Support Representative

    1 week ago

    Abu Dhabi, Abu Dhabi, United Arab Emirates A3malouna Full time

    The Customer Service Advisor position is an exciting opportunity to join A3malouna.com's team in Abu Dhabi. As a key member of our customer support team, you will be responsible for delivering high-quality service to our clients.Responsibilities:Provide excellent customer service support via inbound calls, outbound calls, or through the InternetMaintain...

  • Strategic Client Partner

    3 days ago

    Abu Dhabi, Abu Dhabi, United Arab Emirates Client of Talentmate Full time

    We are looking for a skilled Senior Technical Account Manager to join our team at the Client of Talentmate. As a key member of our organization, you will be responsible for building strong relationships with our clients and ensuring their satisfaction with our services.Key Responsibilities:Serve as the primary point of contact for assigned enterprise...

  • Client Support Professional

    6 days ago

    Abu Dhabi, Abu Dhabi, United Arab Emirates Job Resources Full time

    Job Resources is hiring a Client Support Professional to join our team.The successful candidate will have a strong background in customer service and the ability to communicate effectively with clients.Key Responsibilities:To provide top-notch service to clients via phone, email, or chatTo resolve customer complaints and concerns in a timely mannerTo work...

  • Client Support Professional

    7 days ago

    Abu Dhabi, Abu Dhabi, United Arab Emirates Al Tayer Group Full time

    As a Client Support Professional at Al Tayer Group, you will play a critical role in ensuring the satisfaction of our clients. You will be responsible for providing timely and effective support, exceeding customer expectations, and building strong relationships.Key ResponsibilitiesYou will respond to customer inquiries, addressing their concerns and...

  • Strategic Client Growth Manager

    1 week ago

    Abu Dhabi, Abu Dhabi, United Arab Emirates Client of Talentmate Full time

    The Strategic Client Growth Manager will play a pivotal role in Client of Talentmate, fostering strong relationships with our key clients and driving revenue growth through innovative strategies. This individual will be responsible for identifying new business opportunities within existing accounts and collaborating with cross-functional teams to ensure...

  • Client Support Manager

    6 days ago

    Abu Dhabi, Abu Dhabi, United Arab Emirates SCHNEIDER ELECTRIC - UAE Full time

    SCHNEIDER ELECTRIC - UAE is committed to providing exceptional client service and ensuring seamless operations. As a Client Support Manager, you will play a critical role in achieving this goal.Job SummaryThis is an exciting opportunity for experienced professionals to join our team and take their career to the next level.The successful candidate will have a...

  • Client Support Specialist

    5 days ago

    Abu Dhabi, Abu Dhabi, United Arab Emirates ADSS Full time

    We exist to help our clients become better traders at ADSS. We focus on improving opportunities and experiences offered to clients, enabling them to achieve positive outcomes.We set the pace on innovation by unlocking potential. Speed matters, so we think and act with urgency. We hire and develop the best talent and invest for the long term.We achieve trust...

  • Customer Support Officer

    4 days ago

    Abu Dhabi, Abu Dhabi, United Arab Emirates FxPro Full time

    Join FxPro : a leading international fintech company. Be a part of our expanding international team, with offices in Limassol, London, Monaco, Nassau, and Dubai. FxPro boasts a diverse workforce of over employees representing nationalities, making it an exciting and dynamic workplace. At FxPro, we see each team member as an integral part of our success...

  • Customer Support Officer

    7 days ago

    Abu Dhabi, Abu Dhabi, United Arab Emirates FxPro Full time

    Join FxPro : a leading international fintech company. Be a part of our expanding international team, with offices in Limassol, London, Monaco, Nassau, and Dubai. FxPro boasts a diverse workforce of over employees representing nationalities, making it an exciting and dynamic workplace. At FxPro, we see each team member as an integral part of our success...

  • Client Growth and Retention Executive

    2 days ago

    Abu Dhabi, Abu Dhabi, United Arab Emirates Client of Talentmate Full time

    Benefits">As a member of our team, you will enjoy a competitive salary and benefits package, including opportunities for professional growth and development.We offer a dynamic and supportive work environment, where your contributions will be valued and recognized.Join us in building a brighter future for our clients and ourselves.

  • Client Support Specialist

    2 days ago

    Abu Dhabi, Abu Dhabi, United Arab Emirates Startup Accelerator ™ Full time

    We are seeking a Client Support Specialist to join our team at Startup Accelerator. The successful candidate will be responsible for providing top-notch customer service and resolving customer complaints in a timely and efficient manner.Key Skills and Qualifications:Excellent communication and interpersonal skillsAbility to work in a fast-paced...

  • Client Support Specialist

    6 days ago

    Abu Dhabi, Abu Dhabi, United Arab Emirates Al Tayer Group Full time

    **Job Summary**We are looking for a skilled Customer Care Representative to join our team at Al Tayer Group. As a key member of our team, you will be responsible for providing exceptional customer service, handling customer inquiries, and ensuring a high level of customer satisfaction.**Responsibilities**Handle customer inquiries via phone, email, or...

  • HR Officer

    2 days ago

    Abu Dhabi, Abu Dhabi, United Arab Emirates Client of Talentmate Full time

    Bachelor of Business Administration (Management) Nationality: Any Nationality Vacancy: 1 Vacancy Job Description As an HR Officer, you will play a critical role in the success of our organization by attracting, developing, and retaining the best talent. You will be responsible for supporting our employees by providing a wide range of HR services including...

Client Support Officer

1 week ago

Abu Dhabi, Abu Dhabi, United Arab Emirates Vault Full time
Job Description

About us

Vault is a pioneering wealth management firm dedicated to transforming the financial well-being of our clients in the GCC region. Our mission is to empower individuals and families to achieve their long-term financial aspirations through personalized financial planning and innovative wealth management solutions. We leverage cutting-edge technology to deliver goal-based advisory services through a seamless and intuitive digital platform.

Established to address the gap in high-quality, consistent financial advice for GCC residents, Vault is redefining the standards of high-net-worth wealth management in the UAE and beyond. Our approach combines human expertise with best-in-class digital tools to create a client-centric experience that fosters trust and long-lasting relationships.

About the Role

Vault is seeking a Client Support Officer, a results-driven and highly motivated individual ready to play a pivotal role in our client engagement process. This position centers around direct engagement with inbound leads who have shown an interest in Vault's offerings, effectively qualifying them, and then nurturing them for meetings with our in-house wealth advisors. Furthermore, the candidate will need to regularly follow up with the advisors to understand the status of qualified leads who have already been met with, in terms of conversion pipeline.

The ideal candidate will possess a blend of exceptional communication skills, an eagerness to absorb knowledge about wealth management, and a goal-oriented mindset. A key aspect of this role includes the ability to think creatively, offering innovative strategies to enhance qualified lead conversion rates into meetings with our advisors. This position requires a proactive and can-do attitude, often taking the initiative and working autonomously.

Your Key Responsibilities Will Include:

- Engaging directly with inbound leads to understand their needs and gauge their interest in Vault's services.
- Qualifying leads with precision and arranging consultations between qualified leads and our wealth advisors.
- Nurturing qualified leads, eventually progressing them into advisory meetings.
- Regularly following up with advisors to understand the current status of the qualified leads that have already been met with, in terms of sales pipeline.
- Collaborating with the marketing and advisory teams to refine lead management strategies and boost conversion rates.
- Recording and managing lead data within our CRM system to ensure accurate tracking and follow-up.

This Role Might Be a Perfect Fit If You:

- Excel in verbal and written communication, with a strong command of the English language, capable of engaging effectively with leads in a manner that builds trust and rapport. Proficiency in Arabic is a major plus.
- Possess a minimum of 3 years of experience in a client facing role.
- Are genuinely interested in wealth management, motivated to understand the industry's nuances, Vault's position within it, and the challenges we aim to solve.
- Are driven by results, with a relentless focus on achieving and surpassing goals.
- Display a creative mindset, continuously seeking innovative approaches to enhance lead qualification and conversion processes.
- Possess the ability to think outside the box, bringing forward fresh ideas that can significantly improve our engagement strategy and conversion rates.
- Demonstrate proficiency in working with diverse software applications.
- Possess a proactive and can-do attitude, often taking the initiative and working autonomously.
- Thrive in a fast-paced and dynamic startup environment, showcasing effective teamwork and adaptability.