CRM Business Analyst — Banking

As a Business Analyst - your role is responsible for bridging business stakeholders and technology teams to deliver effective CRM solutions. Leverage strong techno functional expertise in retail banking and servicing journeys, along with an understanding of regional (Middle East) regulatory and customer requirements, to support strategic CRM and digital...

Position Senior CRM Business Analyst Work Location Dubai, UAE Language Requirement Arabic Mandatory Technology Microsoft Dynamics 365 CRM & Power Platform About the Role We are looking for an experienced Senior CRM Business Analyst to work onsite at the client location in Dubai. The successful candidate will be responsible for understanding business...

Job Location Dubai (Work From Office) Job Type Contract Job Description Role Purpose We are seeking an experienced Business Analyst to support Digital Banking initiatives, with a strong preference for candidates from the banking and financial services sector . The role involves gathering business requirements, analyzing processes, and collaborating with...

Job Requirements Business Acceptance Testing (BAT) & User Acceptance Testing (UAT) Business Requirements Gathering & Functional Specifications Business Process Mapping & Gap Analysis User Story Definition Stakeholder Management & Cross-functional Collaboration Digital Banking, SME & Corporate Banking Payments & Banking Channels Regulatory & Compliance...

Job RequirementsBusiness Acceptance Testing (BAT) & User Acceptance Testing (UAT)Business Requirements Gathering & Functional SpecificationsBusiness Process Mapping & Gap AnalysisUser Story DefinitionStakeholder Management & Cross-functional CollaborationDigital Banking, SME & Corporate BankingPayments & Banking ChannelsRegulatory & Compliance Projects...

Virtusa in Dubai is seeking a Business Analyst to bridge business stakeholders and technology teams for CRM solutions in retail banking. You will leverage techno-functional expertise to deliver compliant servicing journeys and support strategic digital transformation. You will lead analysis across branch, contact centre, and assisted digital journeys,...

Location: Dubai, UAEWork Mode: OnsiteExperience: 5+ YearsLanguage Requirements: Arabic and English (Mandatory)Technology: Microsoft Dynamics 365 CRM / Customer Engagement (CE)Required Skills And Experience5+ years of experience as a CRM Business Analyst or Functional Consultant in Microsoft Dynamics CRM / Dynamics 365 Customer Engagement (CE)...

Location: Dubai, UAEWork Mode: OnsiteExperience: 5+ YearsLanguage Requirements: Arabic and English (Mandatory)Technology: Microsoft Dynamics 365 CRM / Customer Engagement (CE) Required Skills and Experience 5+ years of experience as a CRM Business Analyst or Functional Consultant in Microsoft Dynamics CRM / Dynamics 365 Customer Engagement (CE)...

Datamatics Technologies in Dubai, UAE seeks a Senior CRM Business Analyst to work onsite. Arabic proficiency is mandatory, with hands-on Dynamics 365 CRM and Power Platform experience. You will gather requirements, document processes and facilitate stakeholder discussions to align CRM solutions with business goals. The role acts as a bridge between business...