Business Analyst

منذ يوم

dubai, dubai emirate, الإمارات العربية المتحدة Dicetek LLC دوام كامل

Role Purpose

We are seeking an experienced Business Analyst to support Digital Banking initiatives, with a strong preference for candidates from the banking and financial services sector . The role involves gathering business requirements, analyzing processes, and collaborating with business and technology teams to deliver digital banking solutions that enhance customer experience and operational efficiency.

Key Responsibilities

  • Elicit, analyze, and document business, functional, and system requirements.
  • Work closely with business stakeholders, product owners, and technology teams to define solution requirements.
  • Conduct gap analysis, process mapping, and business process re-engineering.
  • Prepare Business Requirement Documents (BRD), Functional Specification Documents (FSD), user stories, and process flows.
  • Support UAT planning, test case review, and defect resolution.
  • Ensure alignment of digital banking solutions with business objectives and regulatory requirements.
  • Facilitate workshops and stakeholder meetings to gather and validate requirements.

Qualifications & Experience

  • Bachelor's degree in Business, Information Technology, Finance, or a related field.
  • Minimum 5+ years of Business Analysis experience, preferably within banking or financial services.
  • Strong understanding of Digital Banking products and channels (Retail, Corporate, Mobile Banking, Internet Banking, Payments, etc.).
  • Experience working in Agile and/or Waterfall delivery environments.
  • Excellent analytical, documentation, stakeholder management, and communication skills.

Preferred Experience

  • Previous experience in digital transformation or digital banking initiatives.
  • Knowledge of banking processes, customer journeys, and regulatory requirements.
  • Relevant certifications such as CBAP, PMI-PBA, or Agile certifications would be an advantage.