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Collection Executive
1 week ago
Location: UAE
Experience: 5 Years
Salary: Depends upon experience
Main Responsibilities:
1. Manage and follow up on outstanding payments to ensure timely collection from clients.
2. Contact customers via phone, email, and in-person visits to negotiate payment terms and recover overdue amounts.
3. Maintain accurate records of all collection activities including payment agreements and follow-ups.
4. Assess customer accounts to identify potential risks and recommend solutions for minimizing bad debts.
5. Work closely with the finance and sales teams to resolve billing discrepancies and disputes.
6. Prepare and submit daily, weekly, and monthly reports on collection progress and outstanding dues.
7. Develop and implement effective collection strategies to improve cash flow and reduce overdue balances.
8. Ensure compliance with UAE financial regulations and company credit policies.
9. Handle escalations and coordinate with legal teams when necessary for debt recovery actions.
10. Maintain strong relationships with clients while ensuring professional and ethical collection practices.
Essential Qualifications:
1. Bachelor's Degree in Finance, Accounting, Business Administration, or a related field.
2. 5 years of experience in collections, credit control, or accounts receivable, preferably in the UAE.
3. Knowledge of UAE debt collection laws and financial regulations is preferred.
Skills Required:
1. Strong negotiation and persuasion skills to secure timely payments.
2. Excellent communication and interpersonal skills.
3. Proficiency in MS Office and accounting software such as SAP, Oracle, or Tally.
4. Ability to handle difficult conversations and manage customer objections professionally.
5. Strong analytical and problem-solving skills for assessing credit risks and payment trends.
6. Ability to work under pressure and meet collection targets.
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