Corporate Travel Manager, dnata Travel

Job Description Job Purpose dnata is more than a global air and travel services provider. We connect people with possibilities and opportunities across 130+ airports in 34 countries through ground handling, cargo, travel, and catering & retail services. Our purpose is clear: to deliver on the promises our customers make. We are powered by a bold vision to be the world's most admired air and travel services provider, which guides our strategy, culture, and every role across our teams. Our core values fuel everything we do: we are safe, we play to win, we respect everyone and work together as a team, and we are future thinking. At dnata, we foster diversity, nurture ambition, and celebrate achievement. If you're inspired by purpose and motivated to be part of a global team shaping the future of aviation and travel, we'd love to have you onboard. As a Corporate Travel Manager, you will lead and manage a high-performing team to grow and acquire new business, devising compelling solutions that meet client objectives while driving revenue and delivering exceptional customer service. You will develop and execute the long-term strategic business development plan, supported by an annual sales plan, to achieve targets for revenue growth, profitability, and market share, and represent the business in commercial negotiations by evaluating opportunities in line with the business unit's growth strategy. This role is based in Abu Dhabi. In this role, you will - Define and deliver a 2-3 year Business Development strategy aligned with divisional and dnata Travel Group objectives to drive sustainable revenue growth and profitability. - Lead, develop, and motivate a high-performing Business Development team, fostering a collaborative, results-driven culture aligned with the One dnata values. - Own revenue, profitability, and budget targets, ensuring effective management of overheads, resources, and capital expenditure. - Develop and manage strategic partnerships and senior client relationships to grow market share and long-term customer value. - Identify and pursue new business opportunities, actively promoting the business across key markets, clients, and industry platforms. - Oversee sales pipeline management, forecasting, annual budgeting, and monthly re-forecasting using robust CRM and reporting tools (e.g. Salesforce). - Ensure effective execution of sales and marketing initiatives and accountability for overall sales profitability. - Represent the business at local and international trade shows, sales missions, and networking events as required. - Ensure strong governance, compliance, and adherence to dnata Travel and Emirates Group standards. - Oversee timely on-boarding of new customers in line with contractual and service delivery requirements. Qualification To be considered for the role, you must meet the below requirements - Bachelor's degree and 8+ years experience in a Sales, Business Development, or Management function within Travel/Tourism/Events, with at least 5 years experience at managerial level. - Strong understanding of the travel and tourism value chain with a proven ability to build effective stakeholder relationships. - Demonstrated success in developing innovative partnerships and compelling customer value propositions. - Advanced working knowledge of CRM tools (e.g. Salesforce) and sales pipeline management. - Solid travel industry knowledge, including destinations, competitors, and market dynamics. - Strong leadership, collaboration, and stakeholder influencing skills. - Highly organised, proactive, and adaptable, with a logical, solution-focused mindset. - Excellent written and verbal communication skills in English; additional languages are an advantage. - Experience working effectively in a multinational, multicultural environment. You'll have an edge if you have - Fluency in Arabic At Emirates Group, we're committed to providing our employees with opportunities to grow and develop in their careers. So if you're looking for a challenging and rewarding opportunity, apply today and join our team Recruitment Process and Timeline Emirates Group, is an international organisation with employees from over 170 nationalities, we encourage applications from across the globe. Your application journey begins by applying via the Emirates Group Careers website. Please ensure your CV is up to date for our talent acquisition team to review your profile. If you meet the criteria of the role, you will then be invited to complete a HireVue video interview, to share more about your experience and your career aspirations. If you are shortlisted, you will then be invited to interview with our hiring managers. If you are successful, your recruiter will reach out to you with an offer and then our Onboarding team will ensure a smooth transition to your new role at Emirates Group. Salary & benefits Join our growing team and enjoy a competitive remuneration package. Find out more about working with us in our website www.emirates.com/careers