Executive-Inside Sales
4 days ago
Duration: Outsourced, Full-Time, On-Site, Long Terms
Location: Dubai (Downtown, near to DIFC metro station)
Work Hours: 8 Hours + 1 hour break
Salary: AED 4500/month
Benefits: Visa, Medical insurance, yearly vacation, ticket and end of service benefit (gratuity)
Role Summary:
To provide course related information & services to prospective learners / client organizations and secure admissions/closures/sales for the organization.
Qualification and Experience:
Post-graduate/Graduate with a minimum of 2 years experience in Sales/Tele-sales/admissions counselling in the education/training sector or any sector. Preference will be given to those candidates who have Tele Sales experience. Experience in the UAE market is mandatory.
Excellent communication skills, verbal and written.
Critical Accountabilities:
1. Lead Management
2. Data from walk-ins, digital campaigns and online sources
3. Demos and Orientation events
4. Attend career fairs and various external events
5. Validate lead quality and scope
6. Counselling, Conversion, Payments and Reporting
7. Provide information on courses, eligibility, duration, fee level, suitability to career etc.
8. Convert to admission
9. Disbursement of scholarship and/or discounts as per eligibility and scheme note
10. Follow up on registration and fee payment
11. Ensure accuracy of data in Online DBMS and/or Excel
12. Prepare and disseminate MIS reports as per format and as per advised periodicity
13. Ensure communication goes out to prospective learners and client organizations
14. Maintain data sourced from events and plan follow ups
15. Help in transactions for admissions / fee payment / course progress etc.
16. Maintain a 5%+ conversion ratio
17. Ensure Academic Intake starts with required numbers as per scheduled dates
18. Meet admission and revenue targets as assigned, for all batches
Key Success Factor:
Conversion ratio and achieving admission targets.
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