Beauty Specialist
4 days ago
• To deliver excellent customer service through: Identifying customer needs, offering advice and demonstrating suitable products; building relationships with key customers and ensuring store standards are maintained in order to achieve sales targets and cultivate customer loyalty.
Job Requirements
Education/Certification and Continued Education
• Training in Cosmetology, Beauty Therapy & Make-up
Years of Experience
• 1 to 2 years retail sales or customer service experience in the beauty industry.
Essential Roles and Responsibilities
1. Welcome customers into the store; identify their needs through asking questions; recommend and demonstrate appropriate products; recommend link products; close the sale; provide professional till point service; follow up with regular customers; maintain personal grooming standards; deal professionally with customer complaints. Advise customers about promotions in store.
2. Ensure product/hygiene guidelines and merchandise of products, as per the defined standards.
3. Rotate stocks to ensure that existing stock is displayed in front of new items on the shelves.
4. Maintain housekeeping standards, including window displays.
5. Check stock levels daily and recommend orders to the store manager/counter supervisor in order to replenish and maintain optimum stock levels.
6. Ensure all store and office administration, as per manager's request, is completed accurately and on time, including customer database cards.
7. Comply with all company policies and procedures.
Desired candidate profile
A Beauty Specialist is a professional who provides various beauty treatments and services, focusing on enhancing clients' appearance and well-being. They may work in spas, salons, or as freelance professionals, offering services like skincare, hair removal, makeup application, and other cosmetic treatments. A Beauty Specialist is knowledgeable about different beauty techniques and products, ensuring clients receive personalized care and treatment tailored to their individual needs.
Key Responsibilities of a Beauty Specialist:
1. Skincare and Facial Treatments
1. Skin analysis: Assess clients' skin types and conditions to recommend suitable skincare products and treatments.
2. Facial treatments: Perform facials to cleanse, exfoliate, and treat clients' skin, using products suited for their skin type (e.g., anti-aging, acne treatments, hydration).
3. Advanced skin treatments: Offer services such as microdermabrasion, chemical peels, or dermaplaning for more intensive skin care.
2. Hair Removal
1. Waxing and sugaring: Provide hair removal services for various body areas, including eyebrows, legs, arms, and bikini areas.
2. Threading: Offer threading services, especially for facial hair removal (e.g., eyebrows, upper lip).
3. Laser hair removal: Administer laser treatments for long-term hair reduction (if certified and trained).
3. Makeup Application
1. Makeup services: Apply makeup for various occasions, including daily makeup, special events, bridal, or evening looks.
2. Makeup consultation: Advise clients on makeup techniques, product recommendations, and colors that suit their skin tone and preferences.
3. Bridal and special occasion makeup: Specialize in makeup applications for weddings, photoshoots, and other events.
4. Body Treatments
1. Body wraps and scrubs: Perform treatments like body wraps, exfoliation scrubs, or mud treatments to improve skin texture and relaxation.
2. Massage therapies: Offer services like relaxing body massages or lymphatic drainage massages to promote relaxation and rejuvenation.
5. Nail Care
1. Manicures and pedicures: Provide nail care services such as manicures, pedicures, and nail art, including gel and acrylic nails.
2. Nail treatments: Offer treatments like cuticle care, nail strengthening, and hand or foot massages.
6. Client Consultation and Personalized Care
1. Personalized beauty plans: Assess clients' beauty goals and recommend suitable treatments, products, and routines to achieve the desired results.
2. Product recommendations: Advise clients on skincare, makeup, and hair products that would work best for their needs, and help them select the right products for home use.
3. Client education: Educate clients about proper skincare, makeup application techniques, and how to maintain their beauty treatments at home.
7. Maintaining Cleanliness and Hygiene
1. Sanitization practices: Follow strict hygiene protocols by cleaning tools, equipment, and workstations before and after each client to maintain a safe and sanitary environment.
2. Product handling: Ensure that products are properly stored, and handled in accordance with safety and quality guidelines.
8. Retail Sales and Product Knowledge
1. Selling beauty products: Promote and sell beauty products (e.g., skincare, makeup) to clients, educating them on the benefits and uses of different items.
2. Inventory management: Assist in inventory management by tracking product usage, ensuring products are stocked, and replenishing supplies when necessary.
9. Keeping Up with Trends
1. Staying updated on trends: Stay current with the latest beauty trends, techniques, and products by attending training sessions, workshops, and following industry developments.
2. Adapting to new technologies: Learn and apply new beauty technologies, such as LED light therapy, microcurrent facials, or other innovative skin and beauty treatments.
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