Beauty Expert

1 week ago


Dubai, Dubai, United Arab Emirates Emirates Group Full time
Job Overview:
As a key member of the Emirates Group, we are seeking a highly skilled Beauty Consultant to join our team. This is an exciting opportunity for a talented individual to showcase their expertise in beauty and fashion while providing exceptional customer service.

In this role, you will be responsible for overseeing the operations of The Emirates Beauty Hub, where you will have the opportunity to work with a diverse range of customers and provide personalized beauty advice and solutions. You will also be expected to maintain accurate records of each meeting and communicate areas of concern or trends to the Uniform Standards and Development Manager/Specialists.

This is a fantastic chance to work in a multicultural environment, delivering high levels of customer experience while maintaining a high level of professionalism. If you have a passion for beauty and fashion, excellent communication skills, and a proven ability to work independently, we encourage you to apply for this role.

Key Responsibilities:
• Motivate and build confidence in the crew's overall appearance and understanding of the image and uniform standards
• Collaborate with the crew community to provide appropriate and personalized solutions
• Ensure documentation of accurate records of each meeting, including observed progress/outcomes, are maintained
• Review and resolve issues arising from queries and complaints
• Stay current with the latest beauty and/or fitness and nutrition tips, products, etc., to constantly improve services offered
• Plan and organize workshops and campaigns linked to appearance in uniform (e.g., make-up application, skin care, hair styling, uniform fit and care, fitness and nutrition)
• Ensure reports are generated and submitted in a timely manner to the Uniform Standards team on the events held and numbers of attendees
• Provide suggestions and recommendations for improvements, including new event ideas
• Maintain and support the database on departments' assets, supplies associated with the center, and escalate areas of concern to ensure supplies are monitored and tracked

Requirements:
• 12 years of schooling or equivalent
• Customer service experience
• Administration experience
• Beauty and/or fitness and nutrition experience
• Certified in hair and/or makeup, and/or fitness and nutrition
• Minimum of 1 year experience in customer service
• Minimum of 1 year experience in beauty (hair and/or makeup) and/or fitness and nutrition
• EK cabin crew experience preferred
• Capability to plan and manage campaigns/events
• Requires knowledge of the image and uniform standards
• Ability to work in a multicultural environment, delivering high levels of customer experience
• Have an interest in clothing/fashion and take pride in maintaining an immaculate appearance
• Approachable and empathetic
• High attention to detail
• Thorough knowledge and understanding of computer applications such as Outlook, Microsoft Teams, Excel, Word, PowerPoint, etc.
• High standard of written and spoken English and excellent interpersonal skills
• Proven ability to work independently with minimum supervision.


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