Cloud Customer Service Engineer
7 days ago
SummaryThe Cloud Customer Service Engineer is responsible for providing technical support to customers who are using our cloud computing services. This includes troubleshooting problems, resolving incidents, and providing training on our cloud products and services. The Cloud Customer Service Engineer must have a strong understanding of cloud computing technologies and be able to effectively communicate with customers. ResponsibilitiesTroubleshoot and resolve customer issues with cloud computing servicesProvide technical support to customers via phone, email, and chatRespond to customer inquiries and requestsEscalate customer issues to engineering teams as neededProvide training on cloud computing products and services to customersStay up-to-date on cloud computing technologies and trendsQualificationsBachelor's degree in computer science, engineering, or a related field2+ years of experience in cloud computingStrong understanding of cloud computing technologies, such as AWS, Azure, and Google Cloud PlatformExcellent customer service skillsAbility to effectively communicate with customers, both technical and non-technicalAbility to work independently and as part of a team #J-18808-Ljbffr
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Customer Service Representative
1 week ago
Dubai, United Arab Emirates Cloud Genny Full time* - **Handle a high volume of inbound and outbound customer calls** in a professional and efficient manner. - **Manage and nurture client relationships** through regular communication, understanding their needs, and providing tailored solutions. - Effectively communicate Cloud Genny's product and service offerings to potential and existing clients. -...
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Cloud Solutions Architect: Hybrid
3 weeks ago
Dubai, United Arab Emirates Alibaba Cloud Full timeA leading cloud services provider is seeking a Solution Architect to join their team in Dubai. This role involves analyzing market trends, engaging with customers to identify needs, and designing tailored cloud solutions. Ideal candidates should have over 3 years of experience in cloud sales or technical roles, excellent communication skills, and expertise...
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Dubai, United Arab Emirates Alibaba Cloud Full timeA leading cloud services provider is looking for a mid-senior level professional in Dubai to lead the design of Apsara Stack product solutions and provide project support. The ideal candidate has a Bachelor's degree in a related field and expertise in cloud computing, cloud security, and networking. Strong team communication skills and experience in product...
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United Arab Emirates, Dubai Alibaba Cloud Full timeJob Description Market Insights & Competitive Strategy - Analyze market trends, opportunities, and challenges to produce actionable insights reports. - Conduct competitor research and develop differentiated strategies to enhance market positioning. Opportunity Identification & Customer Engagement - Lead customer interactions, uncovering real needs and...
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Dubai, Dubai, United Arab Emirates Alibaba Cloud Full time[Core Responsibilities]Market Insights & Competitive StrategyAnalyze market trends, opportunities, and challenges to produce actionable insights reports.Conduct competitor research and develop differentiated strategies to enhance market positioning.Opportunity Identification & Customer EngagementLead customer interactions, uncovering real needs and driving...
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Dubai, Dubai, United Arab Emirates Alibaba Cloud Full time[Core Responsibilities]Market Insights & Competitive StrategyAnalyze market trends, opportunities, and challenges to produce actionable insights reports.Conduct competitor research and develop differentiated strategies to enhance market positioning.Opportunity Identification & Customer EngagementLead customer interactions, uncovering real needs and driving...
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IT Support Engineer: Cloud, Networking
2 weeks ago
dubai, United Arab Emirates LIve in the Cloud ME Full timeAn IT company in the UAE is seeking an IT Support Engineer to provide daily support for clients' IT operations. The role involves troubleshooting technical issues, administering systems, and assisting with infrastructure setup, including cloud services such as Microsoft Azure. Candidates should possess a diploma in IT/Computer Science, have 2–3 years of...
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IT Support Engineer: Cloud, Networking
1 week ago
Dubai, United Arab Emirates LIve in the Cloud ME Full timeAn IT company in the UAE is seeking an IT Support Engineer to provide daily support for clients' IT operations. The role involves troubleshooting technical issues, administering systems, and assisting with infrastructure setup, including cloud services such as Microsoft Azure. Candidates should possess a diploma in IT/Computer Science, have 2–3 years of...
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Alibaba Cloud Engineer
2 days ago
Dubai, Dubai, United Arab Emirates Express communication service ltd Full timeWe are looking for an experienced Alibaba Cloud L3 Engineer with strong expertise in cloud architecture, implementation, migration, and advanced troubleshooting. The candidate will act as a technical SME, handle complex incidents, lead cloud implementations, and support business-critical workloads.Operations & Support (L3 Level)Handle L3-level escalations,...
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Cloud Strategy Director
2 days ago
Dubai, Dubai, United Arab Emirates MingXuan Global Cloud Full timeMingXuan Global Cloud – DubaiTitle: Cloud Strategy DirectorThe Mission: MingXuan Global is seeking a high-level strategist to spearhead our transition into a fully cloud-native operation. This isn't just about moving servers; it's about reimagining how we scale. You will own the technical roadmap for our regional expansion, ensuring that our infrastructure...
