Kitchen Supervisor

5 days ago


Dubai, Dubai, United Arab Emirates Talabat Full time

About The Opportunity

The Kitchen Supervisor will have multiple responsibilities including but not limited to:

  • Supervise kitchen staff and check adherence to DHK SOPs.
  • Supervise the operations to ensure food safety practices are in place.
  • Coordinate with Partners for implementation of all SOPs.
  • Represent DHK in all Municipality Inspections.
  • Picking up the orders from the runners and handing over to the riders.
  • Send emails to Partners in case of non compliance in the kitchens.
  • In absence of runners, collect the order from the Partner stall and hand it over to the riders.
  • Oversee the application, orientation, and training process of new kitchen team members.
  • Supervise KOT's and dispatch high loads of orders while communicating with riders & vendors.
  • Schedule and oversee necessary maintenance and repairs on kitchen appliances.
  • Ensure food safety standards are at the best practices.
  • Ensure that facility management tasks are carried out as per the schedule.
  • Supervise customer complaints and communicate with the restaurant support team to resolve orders issues.
  • Ensure kitchen operations are in line with municipality and other department's requirements and engage adequately with officials when visiting the Kitchen.
  • Supervise rider's behavior and communicate with the Logistics team to resolve issues.

What you need to be successful

Must have

  • 3+ years in Kitchen management
  • Familiarity with a broad range of kitchen equipment and general facilities management
  • Microsoft Office: Word, Excel, Powerpoint
  • Strong communication skills
  • Open to feedback and personal and professional improvement
  • Demonstrates punctuality, reliability, and sound judgement
  • Ability to multitask in a fast-pace environment

Nice to have

  • Emerging expertise in cloud kitchens
  • PIC certification
  • QC food safety training or degree preferred

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