Front Desk Agent
2 weeks ago
Key Responsibilities:
- Greet guests upon arrival and ensure a smooth checkin and checkout process.
- Provide excellent customer service addressing guest inquiries and requests promptly and professionally.
- Manage reservations room assignments and billing using hotel management software.
- Handle phone calls emails and other guest communications efficiently.
- Maintain a clean and organized front desk area.
- Assist guests with information about hotel services local attractions and transportation options.
- Resolve guest complaints or escalate issues to the appropriate department.
- Coordinate with housekeeping and other departments to ensure guest needs are met.
- Process payments and manage cash or card transactions securely.
- Maintain accurate guest records and ensure compliance with hotel policies.
RequirementsQualifications and Skills:
- High school diploma or equivalent; a degree in hospitality management is a plus.
- Previous experience as a Front Desk Agent Receptionist or in a customer service role is preferred.
- Proficiency in hotel management software (e.g. Opera PMS or similar).
- Excellent communication and interpersonal skills.
- Strong problemsolving abilities and a proactive attitude.
- Fluency in English; knowledge of Arabic or additional languages is an advantage.
- Ability to work flexible shifts including nights weekends and holidays.
BenefitsCompensation:
- Competitive salary based on experience and qualifications.
- Benefits include health insurance annual leave employee discounts and other perks as per UAE labor law.
-
front desk agent
1 day ago
Dubai, Dubai, United Arab Emirates MARHABA RECLUTAMIENTO Full timeNow Hiring: Front Desk Agent (Russian Speaker) | Luxury Hotel in DubaiJoin a Prestigious Luxury Hotel in DubaiWe are looking for a Front Desk Agent who speaks Russian to join a renowned luxury hotel in Dubai. This is an exciting opportunity for professionals passionate about guest service and hospitality to work in one of the most iconic hotels in the...
-
Front Desk Agent
1 week ago
Dubai, Dubai, United Arab Emirates Client of Talentmate Full timeBachelor of Business Administration (Management)Nationality: Any NationalityVacancy: 1 VacancyJob DescriptionAs a Front Desk Agent, you will be the first point of contact for guests visiting a hotel, office building, or any other establishment. Your responsibilities will include greeting visitors, answering phone calls, making reservations, directing guests...
-
Front Desk Agent
1 week ago
Dubai, Dubai, United Arab Emirates Rotana Hotels Full timeJob Summary:We are seeking a Front Desk Agent who is fluent in Russian to handle guest inquiries, check-ins, and check-outs at our establishment. The ideal candidate will provide exceptional customer service and ensure a smooth experience for all guests.Job Responsibility:- Greet and welcome guests in a friendly and professional manner- Handle all guest...
-
Front Desk Agent
2 weeks ago
Dubai, Dubai, United Arab Emirates Estemarat Group Full timeWe are seeking a friendly, professional, and customer-oriented Front Desk Agent to join our team in Dubai. The ideal candidate will be the first point of contact for guests, ensuring a warm welcome, efficient check-in and checkout processes, and providing exceptional customer service to enhance the guest experience.Key Responsibilities:Greet guests upon...
-
Front Desk Agent
2 weeks ago
Dubai, Dubai, United Arab Emirates Rotana Hotels Full timeJob Summary:We are seeking a Front Desk Agent who is fluent in Russian to handle guest inquiries, check-ins, and check-outs at our establishment. The ideal candidate will provide exceptional customer service and ensure a smooth experience for all guests.Job Responsibility:- Greet and welcome guests in a friendly and professional manner- Handle all guest...
-
Front Desk Agent
4 weeks ago
Dubai, Dubai, United Arab Emirates Estemarat Group Full timeDubai, United Arab Emirates | Posted on 01/29/2025We are seeking a friendly, professional, and customer-oriented Front Desk Agent to join our team in Dubai. The ideal candidate will be the first point of contact for guests, ensuring a warm welcome, efficient check-in and check-out processes, and providing exceptional customer service to enhance the guest...
-
Senior Front Desk Hospitality Agent
3 weeks ago
Dubai, Dubai, United Arab Emirates Sonder Full timeSonder is revolutionizing hospitality through innovative, tech-powered service and inspiring, thoughtfully designed accommodations combined into one seamlessly managed experience. Officially launched in 2014, Sonder is making a world of better stays open to all with a variety of accommodation options — from rooms to suites and apartments — found in 40+...
-
Senior Front Desk Hospitality Agent
1 week ago
Dubai, Dubai, United Arab Emirates Sonder Full timeSonder is revolutionizing hospitality through innovative, tech-powered service and inspiring, thoughtfully designed accommodations combined into one seamlessly managed experience. Officially launched in 2014, Sonder is making a world of better stays open to all with a variety of accommodation options — from rooms to suites and apartments — found in 40+...
-
Senior Front Desk Hospitality Agent
7 days ago
Dubai, Dubai, United Arab Emirates Sonder Full timeSonder is revolutionizing hospitality through innovative, tech-powered service and inspiring, thoughtfully designed accommodations combined into one seamlessly managed experience. Officially launched in 2014, Sonder is making a world of better stays open to all with a variety of accommodation options — from rooms to suites and apartments — found in 40+...
-
Front Desk Support Manager
2 weeks ago
Dubai, Dubai, United Arab Emirates Sonder Full timeKey ResponsibilitiesCoordinate tasks for Front Desk Hospitality Agents, prioritizing and delegating work to completion, and acting as a point of escalation when Supervisors or Managers are unavailable.Assist with training and mentorship of Front Desk Hospitality Agents.Work alongside other Front Desk Agents and the remote Guest Experience team, taking...
-
Front Desk Agent
1 week ago
Dubai, Dubai, United Arab Emirates Client of Talentmate Full timeThe Front Desk Agent - Arabic Speaker is responsible for delivering excellent customer service to hotel guests, primarily Arabic-speaking guests. They will greet and check-in guests, handle reservations, and provide information about hotel facilities and services. This role requires fluency in Arabic and English, strong interpersonal skills, and a friendly...
-
Front Desk Ambassador
7 days ago
Dubai, Dubai, United Arab Emirates Dragon Palace Hotel Full timeJob DescriptionWe are seeking a highly skilled Guest Service Agent to join our front desk team. As the first point of contact for our guests, you will be responsible for delivering an exceptional experience from check-in to check-out.Your primary duties will include managing check-ins and check-outs efficiently, providing front desk services, assigning...
-
Front Desk Agent
3 weeks ago
Dubai, Dubai, United Arab Emirates Client of Talentmate Full timeThe Front Desk Agent - Arabic Speaker is responsible for delivering excellent customer service to hotel guests, primarily Arabic-speaking guests. They will greet and check-in guests, handle reservations, and provide information about hotel facilities and services. This role requires fluency in Arabic and English, strong interpersonal skills, and a friendly...
-
Front Desk Coordinator
2 weeks ago
Dubai, Dubai, United Arab Emirates Estemarat Group Full timeWe are looking for a skilled Front Desk Agent to join our team in Dubai. The ideal candidate will be responsible for managing guest reservations, room assignments, and billing using hotel management software.Manage reservations, room assignments, and billing efficiently.Handle phone calls, emails, and other guest communications effectively.Coordinate with...
-
Front Desk Agent
1 week ago
Dubai, Dubai, United Arab Emirates Rotana Hotel Full timeBachelor of Hotel Management(Hotel Management)Nationality: Any NationalityVacancy: 1 VacancyJob Summary: We are seeking a Front Desk Agent who is fluent in Russian to handle guest inquiries, check-ins, and check-outs at our establishment. The ideal candidate will provide exceptional customer service and ensure a smooth experience for all guests.Job...
-
Front Desk Ambassador
2 weeks ago
Dubai, Dubai, United Arab Emirates Estemarat Group Full timeWe are looking for a dedicated and detail-oriented Front Desk Agent to join our team at Estemarat Group in Dubai.ResponsibilitiesWelcome guests and ensure a smooth check-in process.Respond to guest inquiries and requests promptly and professionally.Utilize hotel management software to manage reservations, room assignments, and billing.Handle phone calls and...
-
Front Desk Agent
2 weeks ago
Dubai, Dubai, United Arab Emirates Rotana Hotel Full timeBachelor of Hotel Management(Hotel Management)Nationality: Any NationalityVacancy: 1 VacancyJob Summary: We are seeking a Front Desk Agent who is fluent in Russian to handle guest inquiries, check-ins, and check-outs at our establishment. The ideal candidate will provide exceptional customer service and ensure a smooth experience for all guests.Job...
-
Front Desk Coordinator
2 weeks ago
Dubai, Dubai, United Arab Emirates Client of Talentmate Full timeAbout the RoleThe Front Desk Agent - Arabic Speaker plays a crucial role in ensuring a smooth guest experience.As a key member of our team, you will be responsible for greeting guests, handling reservations, and providing information about hotel facilities and services.
-
Hotel Front Desk Agent
7 days ago
Dubai, Dubai, United Arab Emirates Mandarin Oriental Hotel Group Limited Full timeMandarin Oriental Hotel Group Limited is seeking a skilled Hotel Front Desk Agent to provide exceptional customer service to our guests.Key ResponsibilitiesAnswer the hotel's main telephone number, responding to guest inquiries and resolving issues promptly.Connect guests and colleagues to the correct extension.Carry out wake-up call procedures accurately...
-
Front Desk Ambassador
2 weeks ago
Dubai, Dubai, United Arab Emirates Kempinski Hotels Full timeJob OverviewKempinski Hotels is seeking a highly skilled and experienced Front Desk Agent to join our team. As a key member of our front office staff, you will be responsible for ensuring seamless guest experiences, providing exceptional customer service, and maintaining the highest standards of hospitality.Key Responsibilities:Deliver personalized service...