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Lobby Ambassador
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Lobby Ambassador
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Dubai, United Arab Emirates Dorchester Collection Full timeWho we are Our Hotels We work with some of the most talented and unique individuals in our business who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is after all our people that bring our vision to life. As a member of our Dorchester Collection Family we will support your development by nurturing your...
Lobby Ambassador
3 weeks ago
We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.ResponsibilitiesOffer consistently professional, friendly, warm and engaging serviceBe available for Guests at all times as a point of contactActively represent all standards of the Arabian Cultural Connection program, and interact with guests using the coffee and dates stationPlays vital part in the Rotana Service Distinction program, by welcoming guests upon arrival to the hotel main door, escorting guests to check-in point, attending to guests on queue, greeting guests on their way to breakfast and inquire about their satisfaction, and bidding farewell to departing guests at the hotel main doorUse the Tablet Registration tool to register guests on queue while waiting for their turn to check-in at the Front DeskExtend personal service and attention to all Guests, with particular emphasis to Club Rotana, VIP Guests, and Rotana Rewards GuestsProactively meet arriving guests at the main entrance and once they exit their transportationSeeks out revenue opportunities such as taking restaurant reservations, sales leads etc.Maintains and promotes up to date knowledge of the hotel and local services and supply information and respond to Guest queriesDeal promptly, efficiently and pleasantly with any queriesBe aware of all special offers, promotions, and packages at the hotel to promote to guests#J-18808-Ljbffr
