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Business Development Manager
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Business Development Manager (Outsource)United Arab EmiratesJob DescriptionRole: Business Development ManagerRole Purpose: Identifying and pursuing new business opportunities, promoting Islamic banking products, and driving revenue growth. The goal is to enhance product penetration and support ADIB’s strategic cross-sell initiatives.Key Accountabilities of the role:Work closely with Wholesale Banking Group and other stakeholders on new and existing corporate clients in portfolio under management and scope business potential.Proactively arrange and conduct business meetings with prospective clients to promote ADIB’s Retail products and services.Conduct comprehensive market research to identify new business opportunities, customer needs, and market trends.Track and manage the entire contract and agreement process, ensuring timely conversion and fulfillment of client expectations.Maintain detailed records of sales, revenue, and other key performance indicators to monitor progress and inform strategic decisions.Continuously promote ADIB’s products and services, anticipating and addressing potential client objections and concerns.Results Required:Provide market intelligence on key competitors to ensure competitive propositions and packages.Collaborate with internal teams to create tailored propositions that meet client needs while adhering to Islamic banking principles.Increase key product penetration within the assigned portfolio and channel leads to tagged teams through the Lead Management team.Provide employees of corporates in the portfolio with superior service and swift lead conversion (within TAT), in coordination with Customer Excellence team.Address and resolve client complaints promptly to maintain customer satisfaction and loyalty.Propose campaigns, identify opportunities to increase product penetration, and suggest policy enhancements relevant to the portfolio/employer.Develop and maintain strong relationships with new and existing clients for long-term partnerships aligned with the bank’s objectives and values.Specialist Skills / Technical Knowledge Required:Minimum of 3-5 years of experience as a Business Development Manager or similar role, preferably in banking.Proven experience in customer support, with a focus on client satisfaction and relationship management.Proficiency in English; Arabic language skills are an advantage.Deep understanding of market dynamics, especially within Islamic banking.Strong rapport-building skills with clients and internal stakeholders.Excellent time management and planning skills to prioritize tasks and manage multiple projects.Exceptional communication and negotiation skills, both written and verbal.Leadership abilities with a track record of driving business growth.Strong problem-solving skills and decision-making under pressure.Proficiency in MS Office and data analysis tools.Bachelor’s degree in business administration or related field; a master’s degree or certifications in Islamic finance are a plus.Job InfoJob Identification: 2778Location: Abu Dhabi, Al Rowdah, Shk Rashid Bin Saeed St. 313, ADIB New Headquarters Branch, Sh. Zayed Main Branch, Abu Dhabi, United Arab Emirates
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