Reservations Supervisor
7 days ago
Your main responsibilities as a Reservations Supervisor will be to oversee and direct the day-to-day operations of the Reservation Department under the general direction of the Revenue Manager. To maintain the overall efficiency of standards set, ensuring that the quality of reservations is maintained in terms of guest details, rates, payment methods, etc.
Ensure the hotel's room inventory is accurately updated in the system. Track occupancy levels and make adjustments to pricing and availability as informed by the Revenue Manager. Work closely with the front office and revenue management to optimize room sales. Manage and maintain accurate guest information in the reservations system. Monitor reservation accuracy to avoid errors and ensure guest satisfaction.
Supervise and lead the team, keeping them informed on all changes or developments within the hotel and the Company.
Promote and foster a positive work environment.
WHAT WE NEED FROM YOU
It is not just about completing tasks and doing the work We are looking for personality, originality, creativity, focus, and a passion to deliver great results directly and via the whole team
- Proven experience in a reservations or front office role, preferably in the hospitality industry.
- Strong knowledge of reservation systems and Opera.
- Leadership, organizational, and interpersonal skills.
- Strong customer service orientation and problem-solving abilities.
- Attention to detail and ability to work in a fast-paced environment.
- Knowledge of the Arabic language will be an added advantage.
-
Reservations Supervisor
1 week ago
Dubai, Dubai, United Arab Emirates Mandarin Oriental Hotel Group Limited Full timeMandarin Oriental Downtown, Dubai is looking for a Reservations Supervisor to join our Reservations Team.Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.Mandarin Oriental is the...
-
Reservations Supervisor
4 days ago
Dubai, Dubai, United Arab Emirates Mandarin Oriental Hotel Group Limited Full timeMandarin Oriental Downtown, Dubai is looking for a Reservations Supervisor to join our Reservations Team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental is the...
-
Reservation Supervisor
3 weeks ago
Dubai, Dubai, United Arab Emirates Minor International Full timeAs Reservations Supervisor you will directlysupport the Reservations Manager in driving the performance of thereservations team on property. You will ensure that all SOPs arebeing adhered to. You will further be responsible for maintainingand improving reservations operations to ensure a high degree ofaccuracy in guest reservations maximising revenue...
-
Reservations Supervisor
7 days ago
Dubai, Dubai, United Arab Emirates Rotana Hotels Full timeWe are currently seeking passionate and dynamic guest-focused Revenue professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.As a Reservations Supervisor, you are responsible for maintaining effective communication on all reservations made to ensure smooth and...
-
Reservation Supervisor
9 hours ago
Dubai, Dubai, United Arab Emirates Anantara Hotels & Resorts Full timeCompany DescriptionA luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes...
-
Reservation Supervisor
3 weeks ago
Dubai, Dubai, United Arab Emirates Anantara Hotels & Resorts Full timeRoles and responsibilitiesA ReservationSupervisor plays a crucial role in managing andoptimizing the reservations process for hotels, restaurants,airlines, or other service-oriented businesses. Below is a list ofskills that are essential for someone in thisrole:1. Leadership and TeamManagementSupervisingand mentoring reservation staff.Delegatingtasks...
-
Group Reservation Supervisor
3 weeks ago
Dubai, Dubai, United Arab Emirates Minor International Full timeReady to be the ringmaster of our reservationStep right up and join our team as a Group Reservation Supervisorin the dazzling city of Dubai As the maestro of our bookingbonanza youll orchestrate unforgettable experiences for our diverseclientele and lead a troupe of reservationrockstars.Jugglegroup reservations like a pro keeping all the balls in the air...
-
Reservations Supervisor
19 hours ago
Dubai, Dubai, United Arab Emirates Bab Al Shams Full timeRole DescriptionThe Team Leader, Reservations is a critical role within our Front Desk team, responsible for ensuring seamless guest experiences. This position requires strong leadership skills, attention to detail, and excellent communication abilities.You will work closely with other departments, such as Front Office, Sales, and Housekeeping, to ensure...
-
Reservations Agent
3 days ago
Dubai, Dubai, United Arab Emirates Rayhaan Hotels & Resorts Full timeProcess and confirm guest room reservations made by clients on the phone, letter or faxInput all reservations into the computer, recording all pertinent information and attend to inquiries, complaints and requests regarding reservationsRemain up to date with all the promotions in and around the hotel and follow established procedures to process all room...
-
Reservations Agent
6 days ago
Dubai, Dubai, United Arab Emirates Rotana Hotels & Resorts Full timeJob DescriptionWe are currently seeking passionate and dynamic guest-focused Revenue professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.As a Reservations Agent, you are responsible for maintaining effective communication on all reservations made to ensure smooth...
-
Reservations Agent
4 days ago
Dubai, Dubai, United Arab Emirates Rotana Hotel Full timeJob DescriptionWe are currently seeking passionate and dynamic guest-focused Revenue professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.As a Reservations Agent, you are responsible for maintaining effective communication on all reservations made to ensure smooth...
-
Reservation Agent
1 week ago
Dubai, Dubai, United Arab Emirates Hotels Full timeReservation Agent will assist in achieving budgeted room nights and occupancy targets as identified in the annual budget and marketing plan for the group tour series.What will I be doingAs a Reservation Agent, you will assist in achieving budgeted room nights and occupancy targets as identified in the annual budget and marketing plan for the group tour...
-
Flight Reservation Manager
7 hours ago
Dubai, Dubai, United Arab Emirates Al Rais Group Full timeResponsibilities:The Ticketing Supervisor-Airlines will be responsible for overseeing all aspects of ticketing operations, including reservations, sales, and event planning.The successful candidate will have a strong understanding of airline ticketing systems, with excellent analytical and problem-solving skills.Previous experience in a supervisory role in...
-
Ticketing Supervisor
9 hours ago
Dubai, Dubai, United Arab Emirates Al Rais Group Full timeThis is a full-time on-site role for a Ticketing Supervisor-Airlines at Al Rais Travel & Shipping Agencies LLC located in Dubai, United Arab Emirates. The Ticketing Supervisor-Airlines will be responsible for overseeing day-to-day ticketing operations, managing reservations, coordinating sales activities, and planning events related to airline...
-
Ticketing and Reservations Supervisor
7 hours ago
Dubai, Dubai, United Arab Emirates Al Rais Group Full timeKey Skills and Qualifications:To be successful in this role, you will need excellent communication and customer service skills, as well as strong organizational and time management skills.The ideal candidate will also have a strong background in airline ticketing systems, with excellent knowledge of reservation management and sales activities.Bachelor's...
-
Ticketing Supervisor
13 hours ago
Dubai, Dubai, United Arab Emirates Al Rais Travel Full timeBachelor of Business Administration(Management) Nationality: Any Nationality Vacancy: 1 Vacancy Job Description Role Description This is a full-time on-site role for a Ticketing Supervisor-Airlines at Al Rais Travel & Shipping Agencies LLC located in Dubai, United Arab Emirates. The Ticketing Supervisor-Airlines will be responsible for overseeing day-to-day...
-
Reservation Supervisor
3 weeks ago
Dubai, Dubai, United Arab Emirates Four Seasons Hotels and Resorts Full timeWhat You WillDoOverseeing the daily operation of theReservations departmentLeading, coaching,motivating and developing our large on site reservationsteamFocusing on quality assurance, call andemail conversion, voice sales effectiveness, sell out and upsellefficiencyMaintaining Global standards onreservation related areas (Market code, profile, data field)...
-
Front Office Supervisor
4 days ago
Dubai, Dubai, United Arab Emirates Sharafi Group Investments Full time1. Ensure outstanding customer care at all times. 2. Maintain a friendly, cheerful, and courteous demeanor at all times. 3. Courteously and accurately answer inquiries from potential guests and accept hotel reservations. 4. Respond to telephone and in-person inquiries regarding reservations, hotel information, and guest concerns. 5. Use suggestive...
-
Front Office Supervisor
2 weeks ago
Dubai, Dubai, United Arab Emirates The First Group Full timeJob DescriptionJob Summary:The primary responsibility of this role is to align to the Front Office Department policies and procedures to deliver exceptional service behaviour and create the right environment which our colleagues can experience that will help them to be responsive, respectful, deliver great guest experience and build customer service...
-
Front Office Supervisor
1 week ago
Dubai, Dubai, United Arab Emirates The First Group Full timeJob DescriptionJob Summary:The primary responsibility of this role is to align to the Front Office Department policies and procedures to deliver exceptional service behaviour and create the right environment which our colleagues can experience that will help them to be responsive, respectful, deliver great guest experience and build customer service...