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Customer Service Advisor

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Abu Dhabi, Abu Dhabi, United Arab Emirates Webhelp Full time
Essential Functions/Core ResponsibilitiesReceivein-bound calls from customers, prospects and non-customers whilemaintaining established standards for number of calls, pick-uptime, duration of call and quality of call.Provide high qualitycustomer service by answering customer enquiries efficiently andpolitely with correct and complete information and redirect themwhere appropriateIdentify and maximize selling and cross-sellingopportunities.Identify customer problems and offer appropriatesolutions.Continuous learning to keep up-to-date with changes anddevelopments to products, services, and procedures
Key Skills
CustomerServices
Employment Type : FullTime
Department / Functional Area: HR,Human Relations,Industrial Relations
Experience: years
Vacancy: 1