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Technical Sales Manager

2 weeks ago

Dubai, Dubai, United Arab Emirates CHARTERHOUSE MIDDLE EAST Full time
Roles and responsibilities

1. Sales &BusinessDevelopment

  • LeadGeneration : Identifying and targeting new businessopportunities, including potential clients, markets, andverticals.
  • SalesStrategy : Developing and implementing strategies todrive product or service sales, which includes forecasting,pipeline management, andgoal-setting.
  • Sales Presentations& Demos : Delivering engaging and impactfultechnical product presentations, often through product demos ortailored solutions, to showcase value to potentialclients.
  • ClosingSales : Negotiating deals, overcoming objections, andclosing sales while ensuring that terms are favorable to both thecompany and theclient.
  • Cross-Selling &Upselling : Identifying opportunities to cross-sellor upsell additional products or services that could enhance theclient's experience or solve more of theirchallenges.

2.Technical Knowledge & ProductExpertise

  • ProductKnowledge : Deep understanding of thecompany's products or services, including their technicalfeatures, benefits, and how they solve clientchallenges.
  • Customization& Solutions Selling : Being able to customizethe product offering to meet the specific needs of a client. Thiscould involve adjusting technical features or providingconfiguration options that best suit the client'srequirements.
  • TechnicalTroubleshooting : Assisting clients with resolvingany technical challenges or concerns they may have, especiallyduring the salesprocess.
  • IndustryExpertise : A thorough understanding of the industryyou're selling into (e.g., technology, manufacturing,healthcare), as well as common pain points and emergingtrends.

3. CustomerRelationshipManagement

  • BuildingRelationships : Developing and maintaining strong,long-term relationships with clients and key decision-makers toensure trust andcredibility.
  • CustomerSuccess : Ensuring that customers are satisfied withthe products or services, addressing any issues they face, andhelping to ensure the product continues to meet their needs overtime.
  • Post-SalesSupport : Collaborating with customer support teamsto ensure seamless product delivery and customer onboarding, andproviding ongoing assistance post-sale to ensureretention.
  • AccountManagement : Managing and nurturing relationshipswith key accounts, ensuring long-term value, and seekingopportunities for continued collaboration or futuresales.

4. Collaboration&Teamwork

  • InternalCollaboration : Working closely with otherdepartments, including engineering, product management, andmarketing teams, to ensure customer requirements are met and toprovide technical feedback on productofferings.
  • Sales TeamSupport : Supporting and mentoring other members ofthe sales team by providing technical expertise, sharing insights,and collaborating on complex salesopportunities.
  • CustomerFeedback : Gathering and communicating clientfeedback to help guide product development and improveofferings.

5. Project& AccountManagement

  • SalesPipeline Management : Managing the sales pipelinefrom initial lead generation through to closing, ensuring a steadyflow of salesopportunities.
  • ProjectCoordination : Overseeing the technical aspects ofclient onboarding, including coordinating with internal teams toensure a smooth productdeployment.
  • ContractNegotiations : Leading negotiations with clients toagree on terms, pricing, and contract details while ensuringalignment with business objectives.
Desired candidate profile

This is a vital role to identify anddriving new business opportunities, setting up strong meetings andbuilding sale pipelines to develop the brand further in the market.Technical Sales Manager will generate new leads, conduct marketresearch, build strong client relationships, deliver proposals andtailored pitches to clients.

The Technical Sales Manager will have in-depthexpertise in at least one Audio Visual discipline (Audio, Lighting& Power, Video or Integrated Networks) and must haveexperience in Live Events or Mega Events. The ideal candidate willalso be driven and proactive in order to identify and convertsales.

Key Skills
Sales Management,Sales and Account Management,SalesOperations
Employment Type : Full-time
Department / Functional Area: Sales
Experience: years
Gender: Male
Vacancy: 1