Technical Support Engineer
4 hours ago
JOB DESCRIPTION JOB TITLE: Technical Support Engineer JOB PURPOSE: For technical support for End User being managed under Managed Services Contract of DHA QUALIFICATION: 3 Year Technical Diploma or Bachelors degree in related field (preferred). CERTIFICATIONS: Any one of - CompTIA A ITIL V3/V4 Microsoft 365 Certifications EXPERIENCE: 3 4 Yrs RESPONSIBILITIES (INCLUDES ALL TASKS) Provide onsite technical support for Windows and Mac devices including mobile devices (tablets and laptops). Install configure and maintain Antivirus and Endpoint Detection & Response (EDR) solutions. Perform MDM (Mobile Device Management) enrolment. Support and troubleshoot Office 365 applications OneDrive and VPN client applications. Conduct basic network troubleshooting (LAN Wi-Fi and VPN issues). Perform OS imaging deployment and configuration of new laptops. Manage end-user-related IT Security tickets. Provide prompt and effective support for VIP users ensuring minimal disruption. Participate in bulk asset movement including device preparation and deployment. Perform spare parts replacement for laptops and CPUs. Provide L1 support for Printers Smart TVs Audio and Video conferencing equipment. Provide L1 stand in support in Boardrooms and Meeting rooms. Troubleshoot technical issues and document solutions in knowledge base articles. Document incidents resolutions and maintain accurate service records. TECHNICAL SKILLS / COMPETENCIES MANDATORY Awareness of ITIL best practices and experience with ITSM tools such as Ivanti BMC ServiceNow etc. Knowledge of IMAC (Install Move Add Change) processes. Physical ability to participate in bulk asset movement. OPTIONAL CompTIA A Microsoft 365 Certifications ITIL V3/V4 SOFT SKILLS: Excellent communication and interpersonal skills. Ability to handle VIP user issues with professionalism. Ability to work effectively in a team and maintain high customer satisfaction. Collaborate with other IT teams to ensure seamless support and issue resolution. #J-18808-Ljbffr
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Technical Support Engineer
2 weeks ago
Dubai, United Arab Emirates Al-Futtaim Full timeOverview Of The Role: The Technical Support Executive acts as the main point of contact for technical issues concerning the EV vehicle brand, providing diagnostic support and ensuring tool and resource availability. The role involves preparing detailed technical reports, handling concerns on new vehicles, and advising on resolution methods. Regular...
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Technical Support Engineer
2 weeks ago
Dubai, United Arab Emirates Al-Futtaim Full timeOverview Of The Role: The Technical Support Executive acts as the main point of contact for technical issues concerning the EV vehicle brand, providing diagnostic support and ensuring tool and resource availability. The role involves preparing detailed technical reports, handling concerns on new vehicles, and advising on resolution methods. Regular...
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Technical Support Engineer
6 days ago
Dubai, Dubai, United Arab Emirates Intertec Softwares Pvt Ltd Full timeJOB TITLE: Technical Support EngineerJOB PURPOSE: 24x7 Monitoring and providing L1 support in IT infrastructure domain.QUALIFICATION: Engineering Degree/Diploma (Computers / Electronics)CERTIFICATIONS: ITILEXPERIENCE: 3-5 years of experience in MonitoringREPORTING TO: SDM - NOCRESPONSIBILITIES (INCLUDES ALL TASKS):Good understanding and experience of...
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Technical Sales Engineer
7 days ago
Dubai, Dubai, United Arab Emirates AL AQSA Technical Services LLC Full timeCompany DescriptionAl Aqsa Technical Services LLC is a certified company in the Middle East, specializing in providing top-notch engineering solutions in the Electrical, Mechanical, Instrumentation, Controls, and Automation fields. We excel in delivering high-quality technical services through our experienced and dedicated staff, utilizing world-class...
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Technical Support Engineer
4 hours ago
Dubai, United Arab Emirates Intertec Systems Full timeJoin to apply for the Technical Support Engineer role at Intertec Systems Skills: end user, Technical Support, windows, mac, tickets, ivanti, bmc, servicenow Job Purpose For technical support for End User Devices being managed under Managed Services Contract of DHA Qualifications 3 Year Technical Diploma or Bachelor's degree in related field (preferred)....
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Technical Support Engineer
5 days ago
Dubai, United Arab Emirates Ngt Tech Full timeWe're Hiring! Technical Support Engineer - IT Infrastructure & Security Join NGT Technology, a growing systems integrator in Dubai, and work hands‑on with enterprise‑grade technologies across cybersecurity, infrastructure, and cloud environments. Who We're Looking For 1–3 years of hands‑on technical experience across infrastructure or cybersecurity...
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Engineer- Technical Support
4 hours ago
Dubai, United Arab Emirates Dicetek LLC Full timeOverview Engineer- Technical Support at Dicetek LLC. The job holder will support the section head in managing the assigned projects and facilitate the review of all Value Added Requests and Technical NOC requests from Investors as per the agreed process, supporting revenue growth through delivery of high-quality services and the effective utilization of...
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Technical Support Engineer
2 weeks ago
Dubai, United Arab Emirates Info Resume Edge Full timeKey Responsibilities Provide technical support to customers via phone email and live chat. Diagnose and troubleshoot software hardware and network issues. Document issues resolutions and maintain knowledge base articles. Escalate complex problems to appropriate teams while maintaining ownership until resolution. Assist with software installations...
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Technical Support Engineer
4 hours ago
Dubai, United Arab Emirates Info Resume Edge Full timeKey Responsibilities Provide technical support to customers via phone email and live chat. Diagnose and troubleshoot software hardware and network issues. Document issues resolutions and maintain knowledge base articles. Escalate complex problems to appropriate teams while maintaining ownership until resolution. Assist with software installations...
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Senior Technical Support Engineer
4 hours ago
Dubai, United Arab Emirates Fireblocks Full timeAbout the Team Fireblocks is transforming the way businesses interact with digital assets. As adoption of blockchain technology accelerates across industries, our platform and secure network have become essential infrastructure for banks, financial institutions, and Web3 innovators. Clients such as BNY Mellon, BNP Paribas, ANZ Bank, Revolut, and thousands...