Telephone Operator
6 days ago
Company Description
Get ready to discover Mövenpick Resort Al Marjan Island, a 5 star resort in Ras Al Khaimah built beside 300M. of soft sand beach. 418 rooms and suites offer flexible comfort with spectacular sea views from every balcony. Six specialty bars and restaurants, three outdoor pools, a wellness hub with a fully equipped gym and four treatment rooms, water sports, and a year-round Kids Club make it an ideal holiday destination. Whatever your pace, in the sea or on land, enjoy an experience fueled environment.
Job Description
Telephone Operator:
First impressions are everything As a Telephone Operator, you will take care of the guests by answering to all the calls in our Royal Service Center.
What You Will Be Doing
- Greet, respond to requests and coordinate with other departments while providing exceptional service.
- Royal Service Center is a One Stop Shop and you will be assisting the guests for all room service orders as well as responding to all their queries and requests.
- Take initiative to add a personalized experience.
- Proudly promote the hotel facilities, looking for opportunities to enhance a guest's stay.
Qualifications
Your experience and skills include:
- Should have min. 1 year of experience in a similar role for a 5 Star Resort in UAE.
- Being Multi-lingual i.e. Arabic / German/ Russian languages would be a Plus.
- Prior experience working with Opera/Micros is Mandatory.
- Proven ability to build and maintain good relationships with all stakeholders.
- Communicate thoughts, actions and opportunities clearly with strong networking skills.
What Is In It For You
- Employee benefit card offering discounted rates in Accor worldwide.
- Learning programs through our Academies.
- Opportunity to develop your talent and grow within your property and across the world
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21.
Our Commitment To Diversity & Inclusion
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit .
Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS
#J-18808-Ljbffr-
Telephone Operator
2 hours ago
Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Mövenpick Hotels & Resorts Full timeCompany DescriptionGet ready to discover Mövenpick Resort Al Marjan Island, a 5 star resort in Ras Al Khaimah built beside 300M of soft sand beach. 418 rooms and suites offer flexible comfort with spectacular sea views from every balcony. Six specialty bars and restaurants, three outdoor pools, a wellness hub with a fully equipped gym and four treatment...
-
CCTV Operator
4 weeks ago
Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Accor Full timeOperating and monitoring allsurveillance security systems/cameras within the Control Centre inan efficient manner and in compliance with the operatingprocedures, legislation and bestpractice.Recording all events, incidents andactions taken in a clear, legible and accurate writtenformat.To maintain a secure system forproviding data in accordance with the...
-
Communication Centre Agent
1 day ago
Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Marriott International Full timeAbout the JobWe are seeking a skilled Communication Centre Agent to join our team at The Ritz-Carlton Ras Al Khaimah Al Hamra Beach. As a key member of our front office team, you will be responsible for operating the telephone switchboard station, answering guest calls, and processing requests.
-
Ras Al Khaimah Hotel Receptionist
1 day ago
Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Marriott International Full timeJob DescriptionOperate the telephone switchboard station to answer guest calls and monitor busy or unanswered lines.Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls.Answer, record, and process all guest calls, messages, requests, questions, or...
-
Income Controller
4 weeks ago
Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Accor Full timeResponsibilitiesUnderstand thoroughly ACCOR objectives in Income Audit.Provide an effective auditing system for all hotel revenues and receipts.Provide detailed analysis as required for various people in the Accounting and Cost Control.Produce Daily Revenue Flash for Department Heads with all necessary revenue and statistical figures for effective operation...
-
Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Marriott International Full timeJob Number: 25028862Job Category: Rooms & Guest Services OperationsLocation: The Ritz-Carlton Ras Al Khaimah Al Hamra Beach, P.O Box 4558, Vienna Street, Ras Al Khaimah, United Arab EmiratesSchedule: Full TimeLocated Remotely? NPosition Type: Non-ManagementPosition SummaryOperate telephone switchboard station in order to answer telephone calls and monitor...
-
Call Center Agent
2 days ago
Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates PULLMAN Full timeAs a Front Office team member, you are part of a team that is responsible for the smooth stay and experiences of the guests. This service must be sincere, warm, and enthusiastic, ensuring that all guests are comfortable in their surroundings and are assisted wherever possible. He/She should be empathetic to all mood and time restrictions. He/She must...
-
Housekeeping Coordinator
2 weeks ago
Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Sofitel Al Hamra Beach Resort Full timeCompany Description Sofitel Al Hamra Beach Resort Job Description The responsibilities of the position include: To attend and handle all guest requests received for internal services, as per the hotel standards and procedures. To answer and handle calls and messages, properly using the telephone etiquettes and Sofitel standards. To ensure that all guests...
-
Laundry Attendant
4 weeks ago
Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Accor Full timeTo attend all laundry anddry-cleaning operations, following the hotel standards andprocedures.To follow the linen and uniformslaundry flows and to respect the established cycles andinstructions.To have a full knowledge of allthe textiles and their proper care.To use allthe machines and equipment with proper knowledge, care andmaintenance.To handle and store...
-
Food and Beverage Coordinator
4 weeks ago
Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Accor Full timeTo type, take minutes anddictation, draft letters, handle telephone calls, file and tracecorrespondence.To assist and support theoperation of the hotel if and when needed.Toassist the outlet manager in developing documents related toPolicies and Procedures for the Food and Beverage OperationManual.To be responsible for the security andupkeep all Food and...
-
Laundry Attendant
4 weeks ago
Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates AccorHotel Full timeToattend all laundry and drycleaning operations following the hotelstandards and procedures.To follow the linenand uniforms laundry flows and to respect the established cyclesand instructions.To have a full knowledge ofall the textiles and their proper care.To useall the machines and equipment with proper knowledge care andmaintenance.To handle and store...
-
Housekeeping Order Taker
2 weeks ago
Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Rixos Hotels Full timeCompany Description We are far more than the worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining...
-
Senior Sales Manager
3 weeks ago
Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Ennismore Full timeEstablished in 2000 in Turkey, Rixos pioneers the 'ALL Inclusive, ALL Exclusive' concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each...
-
Senior Sales Manager
3 weeks ago
Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Rixos Hotels Full timeCompany DescriptionEstablished in 2000 in Turkey, Rixos pioneers the 'ALL Inclusive, ALL Exclusive' concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and...
-
Pilates Instructor
2 weeks ago
Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates glimmer Full timeWe are constantly growing and are currently looking to hire a knowledgeable and self-driven IT End User Support to join forces with our international close-knit and knowledgeable IT team, while working in our UAE Office. Join our worldwide journey. Role summary: The successful candidate will provide to all our employees appropriate and timely solutions to...
-
Junior Dock Master
2 weeks ago
Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates RAK Properties PJSC Full timeThe Dock Master works as a member of a 24/7 shift system that provides the marina with operational and interactive berth-holder assistance. Most of the time will be spent out of the office in assisting owners and their boats, attending various check-list items such as maintenance and safety duties in the marina area. His work will revolve around marina...
-
Junior Dock Master
2 weeks ago
Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates RAK Properties PJSC Full timeThe Dock Master works as a member of a 24/7 shift system that provides the marina with operational and interactive berth-holder assistance. Most of the time will be spent out of the office in assisting owners and their boats, attending various check-list items such as maintenance and safety duties in the marina area. His work will revolve around marina...
-
Health Club Attendant
4 weeks ago
Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Pullman Hotels & Resorts Full timeCompany Description Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless...
-
TA Lead
10 hours ago
Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Career Trails Full timeJOB DESCRIPTION Job Title: Talent Acquisition Lead Location: An Hour from Dubai Department: Human Resources Reports To: Director of Talent Acquisition The Talent Acquisition Department is dedicated to the recruitment and onboarding of all new employees. Our responsibilities extend beyond positions; we are committed to ensuring that every new hire...
-
RC RAK, Al Wadi Executive Pastry Chef
3 hours ago
Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates The Ritz-Carlton Full timeJOB SUMMARY Exhibits creative baking and decorating talents by personally performing tasks while leading the staff in preparing quality and consistent pastries for all areas. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Leads development and training of team to improve results while maintaining...