Internal Communications Specialist

5 days ago


Dubai, Dubai, United Arab Emirates Rihlat Travel News Full time

Job Purpose

To support Internal Communications (IC) and the IC Manager with implementation of the internal communications strategy and priorities. To drive and deliver robust, high-quality, consistent and timely communications support for employee and brand engagement across channels, campaigns, communities, crises, events and leadership communications across the Emirates Group.

In This Role You Will

  • Implement the IC strategy and priorities across the Emirates Group with a view to boost employee and brand engagement, and embed standards, corporate culture and values through storytelling.
  • Be the IC representative and support for designated divisions and business units, craft communications plans based on briefs, offer expert consultation and support employee communication through IC channels.
  • Create content aligned to the IC strategy across designated communication channels, facilitate channel transformation against preassigned KPIs, and ensure key stakeholders are properly engaged in management and maintenance.
  • Build, grow and maintain online and offline employee communities through effective, engaging content aligned to the Corporate Communications, Marketing & Brand department's standards, act as a brand ambassador to encourage employee and stakeholder engagement across the relevant channels, interface with champions, and train leaders and business units to use channels effectively for strategic and everyday communication.
  • Drive formal employee feedback mechanisms with the help of Market Research, provide guidance and support in interpreting employee feedback, and leverage data and analytics from across internal channels to ensure continuous improvement.
  • Ensure that all projects within the responsibilities outlined are implemented based on set KPIs and metrics to ensure delivery within scope, time, quality and cost.
  • Provide consistent reporting on designated channels, including effectiveness of campaigns, community engagement, events, and regular communications.
  • Balance the use of agencies and the in-house brand and creative services teams without compromising on timelines and the high standards expected within the Group. Coordinate with various in-house and external suppliers to produce and distribute internal communications.
  • Play a key role in the organisation's crisis communications planning and response with a view to keeping all internal stakeholders informed, mitigate employee concerns and protect the organisation's reputation.
  • Keep abreast of new trends in IC and best practices within the communications industry. Develop a good understanding of not only the designated areas of the business but also of the evolving needs of businesses across the Group to ensure the highest possible standards are maintained.

Qualifications & Experience

To be considered for this role, you must meet the below requirements:

  • Degree or Honours (12+3 or equivalent) in mass communication/ journalism/ HR
  • 5+ years of experience in internal/ employee communications or a public relations role with experience in planning and managing internal communication activities with a multinational company or agency.
  • Excellent verbal and written communication skills, with the ability to present proposals professionally and to deal effectively with all stakeholders – management, staff and suppliers.
  • Develop thorough expertise in all areas of IC such as brand engagement, campaigns, channel or change management to ensure the highest service and advice is provided.

Salary & Benefits

Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. You can find out more information about our employee benefits in the Working Here section of our website Further information on what's it like to live and work in our cosmopolitan home city, can be found in the Dubai Lifestyle section.

#J-18808-Ljbffr

  • Dubai, Dubai, United Arab Emirates AKA Communications Full time

    We are seeking an Integrated Communications Specialist to join our luxury hospitality team at AKA Communications. As a seasoned professional in the travel and hospitality industry, you will be responsible for developing and executing strategic, integrated media campaigns that drive results for our clients.The ideal candidate will have a proven track record...


  • Dubai, Dubai, United Arab Emirates Adecco Careers Full time

    The role of an Internal Communications specialist is pivotal in setting the communication strategy for a financial institution's IT Governance team. This position ensures that critical information and updates are shared consistently and standardized within the unit and the wider organization.Key Responsibilities:LEAN Methodologies: Implement LEAN principles...


  • Dubai, Dubai, United Arab Emirates Adecco Careers Full time

    Internal Communications & Change Manager (IT) Our client is a leading financial institution in the region; they currently have an excellent opening for an experienced Internal Communications specialist to join their IT Governance team.The IT Governance team is responsible for ensuring the organization's processes, policies, and decision-making structures...


  • Dubai, Dubai, United Arab Emirates MISBAR Communications Full time

    Digital Content PositionWe are seeking a talented and innovative individual to fill the role of Digital Content Creator.In this position, you will be responsible for creating and publishing engaging digital content across multiple platforms, including social media, websites, and email newsletters.Your key responsibilities will include:Developing and...


  • Dubai, Dubai, United Arab Emirates MCG Talent Full time

    Job Description:The Internal Communications Manager is responsible for developing and implementing an internal communications strategy that aligns with the company's overall goals. This role involves creating and disseminating information to employees through various mediums, including a staff intranet, monthly magazine, or regular email bulletin.The ideal...


  • Dubai, Dubai, United Arab Emirates Damas Medical Center Full time

    We are seeking a highly skilled Communication Specialist to join our team at Damas Medical Center. The successful candidate will have three years of experience in the medical field and demonstrate exceptional communication skills in Arabic and English.The role involves:Excellent written and verbal communication skills.Building and maintaining strong...


  • Dubai, Dubai, United Arab Emirates Emirates Full time

    Implement the IC strategy and priorities across the Emirates Group with a view to boost employee and brand engagement, and embed standards, corporate culture and values through storytelling.Be the IC representative and support for designated divisions and business units, craft communications plans based on briefs, offer expert consultation and support...


  • Dubai, Dubai, United Arab Emirates Startup Accelerator Full time

    Job Description:We are seeking a highly skilled professional to fill the role of Internal Controls Specialist at Startup Accelerator.The successful candidate will be responsible for ensuring the effectiveness of internal controls within our organization. They will assess internal control design and compliance with applicable rules and regulations.The...


  • Dubai, Dubai, United Arab Emirates Rihlat Travel News Full time

    Responsibilities and QualificationsThe Marketing Operations Specialist will be responsible for managing relationships with multiple agencies, overseeing campaign implementation, and providing feedback on agency performance. They will also work closely with the Strategic Planner to ensure data-driven insights and recommendations are driven into campaigns.To...


  • Dubai, Dubai, United Arab Emirates Bloomeducation Full time

    Job SummaryThe Community Outreach Specialist will play a crucial role in developing and maintaining relationships with parents, students, and staff. This individual will also be responsible for leading on written and visual content for internal communications and collaborating with the Marketing Manager to ensure alignment with external school marketing and...


  • Dubai, Dubai, United Arab Emirates Betterhomes Full time

    Marketing Communications Specialist Job DescriptionWe are seeking a highly skilled Marketing Communications Specialist to join our team at Betterhomes. As a key member of our team, you will be responsible for developing and implementing effective marketing communications strategies across various channels.Key Responsibilities:Develop and manage content for...


  • Dubai, Dubai, United Arab Emirates Europeanqualitytc Full time

    Job DescriptionWe are seeking an experienced Communication Specialist to join our team at Europeanqualitytc.This role will be responsible for developing and delivering effective communication skills training programs for administrative professionals.The successful candidate will have excellent communication, interpersonal, and presentation skills, as well as...


  • Dubai, Dubai, United Arab Emirates Viztrack Immigration Services Full time

    Viztrack Immigration Services is seeking a talented and motivated individual to fill the position of International Visa Specialist. This key role involves providing expert guidance to clients navigating the complexities of international migration.Job Description:As an International Visa Specialist, you will be responsible for:Making outbound calls to...


  • Dubai, Dubai, United Arab Emirates TRS Staffing Solutions Full time

    Job DescriptionThe TRS Staffing Solutions is seeking a highly skilled Executive Support and Communications Specialist to provide high-level administrative support to senior executives while managing corporate communications and digital presence.Main Responsibilities:Manage executive calendars, appointments, and meetings.Coordinate travel arrangements and...


  • Dubai, Dubai, United Arab Emirates Najmaconsultancy Full time

    We are seeking an experienced International Trade Specialist to lead our export strategies in the perfumery industry.Job DescriptionAs a key member of our team, you will be responsible for developing and executing export plans to penetrate new markets and maximize sales opportunities. Your role will involve identifying and evaluating potential international...


  • Dubai, Dubai, United Arab Emirates Kerzner International Full time

    At Kerzner International, we strive to create unforgettable experiences for our guests through exceptional service and attention to detail. As a Resort Communication Specialist, you will be the central point of contact for all guest inquiries, ensuring seamless communication and exceeding their expectations.We are seeking an individual with strong analytical...


  • Dubai, Dubai, United Arab Emirates Ghobash Group Full time

    Ghobash Group is seeking a talented International Listed Investments Specialist to join our team. As an International Listed Investments Specialist, you will be responsible for evaluating investment opportunities, conducting market research, and providing insights to support informed investment decisions.Key Responsibilities:Investment Research: Conduct...


  • Dubai, Dubai, United Arab Emirates Al Tayer Group Full time

    Al Tayer Insignia | Internal Communications ManagerAbout UsAs a leader in luxury retail in the Middle East, Al Tayer Group's retail division, Al Tayer Insignia, hosts a portfolio of some of the world's best luxury brands in the fashion, jewellery, home and department store categories. Complementing its position in luxury retail, Al Tayer Insignia has also...


  • Dubai, Dubai, United Arab Emirates Ostium Talent Full time

    Job DescriptionWe are seeking a seasoned Senior Consultant to join our growing team in Dubai. As a strategic communications specialist, you will have approximately 4-7 years of experience within the field of corporate communications, reputation management, crisis communications, and issues management.You will be well versed with the nuances of the industry;...


  • Dubai, Dubai, United Arab Emirates Huda Beauty Limited. Full time

    Job Title:Senior Manager, Internal CommunicationsAbout the RoleWe are seeking a highly skilled and experienced Senior Manager, Internal Communications to join our team at Huda Beauty Limited. As a key member of our HR department, you will be responsible for developing and implementing a global internal communications strategy that aligns with our company's...