Head of Seller Success, KSA National, MENA Marketplace

6 days ago


Dubai, Dubai, United Arab Emirates Amazon Full time
Head of Marketplace Strategy - KSA, (KSA National), MENA Marketplace

We are looking for a talented leader to manage the Marketplace business. He or she will also contribute to set the strategic vision for additional opportunities for Amazon's Marketplace.

The Amazon Marketplace organization drives the Selling on Amazon business and develops solutions that enable millions of Selling Partners around the world to sell on Amazon. This senior leader will execute this vision, leading across functional and technical teams, delivering a world-class experience for both buyers and Selling Partners. Candidates must be able to influence across multiple company organizations and have a good understanding of today's global business environment. The ideal candidates will have a background in international business, product and program management, and e-commerce.

Key job responsibilities:

  1. Owning end-to-end the Selling Partner experience in KSA to build a strong group of fast-growing categories in the related P&L.
  2. Managing a team of Program managers, account managers, and business analysts to design strategies to improve usage of Marketplace tools and features by selling partners and grow their business locally, regionally, and internationally.
  3. Partnering with business and technical teams to design and build features and solutions specific to country requirements, while producing those features for regional application.
  4. Identifying and driving new opportunities for Amazon's Marketplace business.
  5. Hiring and developing a team of account managers supporting the growth of the business through existing and new sellers.
A day in the life:
  1. Owning end-to-end the Selling Partner experience in KSA to build a strong seller base and boost their growth through relevant program adoption.
  2. Partnering with business and technical teams to design and build country-specific features and solutions, ensuring those features are applicable globally.
  3. Identifying and driving new opportunities for Amazon's Marketplace business.
Minimum qualifications:
  1. Extensive professional experience (5-7 Yrs) in a complex and dynamic environment ideally in e-commerce, technology, FMCG, retail or top-management consulting - with a minimum of 3 years of people management experience.
  2. Bachelor's Degree in Economics, Management, Data Science, Engineering, or related degree required.
  3. Demonstrated analytical ability throughout the professional experience.
  4. Strong analytical skills (including advanced Excel and database analysis).
  5. Excellent presentation, interpersonal, and communication skills.
  6. A great deal of personal initiative and strong hands-on attitude along with creativeness, decisiveness, and results-driven mentality for a business-focused way of thinking.
  7. Proven project management skills, customer-focused, extremely detail-oriented, and able to effectively prioritize and multi-task.
  8. Proven experience in developing original ideas, approaches, and solutions to typical, unusual, or difficult situations in a competitive and ever-changing business climate.
  9. Knowledge of SQL.
Preferred qualifications:
  1. Master's Degree preferred.
  2. Previous experience and demonstrated track record in Fashion/Softlines Industry.
  3. 7+ years experience in account management, product marketing, or management consulting roles.
  4. 5+ years experience in people management in sales and business development setups.
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