Rafting & Kayaking Team Leaders

2 days ago

Abu Dhabi, Abu Dhabi, United Arab Emirates Al Ain Adventure Full time

Principal Accountabilities:

  • Under the guidance of the Operations Supervisor & Operations Manager the White-water Team Leader will assist with the following:
  • Follow the relevant Safety Operation Plans.
  • Provide constructive feedback to instructors to progress their instructing technique and to improve their kayaking and rafting experiences.
  • Maintain a clean and safe work environment; Comply with safety procedures including the use of required safety equipment and identify unsafe practices and conditions.
  • Ensure the safety of all guests participating in white-water activities.
  • Ensure safety of all instructors and staff associated with the white-water channels.
  • Provide a safe and enthusiastic learning environment for guests.
  • Inspect and ensure equipment is safe and used properly by guests and staff.
  • Perform health and safety briefings to guests on a daily basis.
  • Follow Health and Safety practices as designated by the facility.
  • Use quick and accurate judgment and decision-making skills during rescue situations.
  • Anticipate problems and seize opportunities to prevent injury.
  • Respond effectively under pressure.
  • Treat all first aid situations with sensitivity and confidentiality.
  • Facilitate and participate actively in training sessions to ensure skills are maintained at or above the accepted level.
  • Be courteous and professional when interacting with customers and fellow team members.
  • Identify any white-water related safety issues.
  • Complete all paperwork in a timely manner while demonstrating attention to detail.
  • Promote and maintain the utmost integrity and the highest calibre of customer service and respect to all guests and other Team Members.
  • Be familiar with all the facilities at the Al Ain Adventures including locations and hours of operation.
  • Maintain general awareness of Al Ain Adventures operation at all times and comply with security policies and procedures in order to secure company assets.
  • Perform regular audits on other guides and instructors.
  • Keep a high level of fitness.
  • Perform other related duties as may be assigned by the Operations Supervisor & Operations Manager.

Qualification:

  • High School Graduate Diploma Mandatory from a recognized / reputed university. College Degree, Diploma Courses.

Other Qualification:

  • Raft Guide, White Water Training Certificates.
  • ODC beach Lifeguard certificate or equivalent from any authorized training center.
  • ISA level 1 surf Instructor or equivalent from any authorized training center

Experience:

Minimum of three (3) years experience working as a competent River guide or kayak instructor in a team leader role with up-to-date logbook.

  • White-water rescue training experience, preferably with facilitation experience.

Skills:

  • Must be able to work effectively with peers, team members, and regulatory agency personnel.
  • Experienced river guide with the ability to teach by example.
  • Ability to lead, coach and mentor intermediate kayakers.
  • Ability to implement approved water rescue methods.
  • Ability to recognize emergencies and to take effective courses of action.
  • Ability to create/interpret a variety of instructions presented in written, oral, diagram, or schedule form.
  • Computer efficient working with MS Office products preferred.
  • Good in English communication skills.
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