Rafting & Kayaking Team Leaders
2 days ago
Principal Accountabilities:
- Under the guidance of the Operations Supervisor & Operations Manager the White-water Team Leader will assist with the following:
- Follow the relevant Safety Operation Plans.
- Provide constructive feedback to instructors to progress their instructing technique and to improve their kayaking and rafting experiences.
- Maintain a clean and safe work environment; Comply with safety procedures including the use of required safety equipment and identify unsafe practices and conditions.
- Ensure the safety of all guests participating in white-water activities.
- Ensure safety of all instructors and staff associated with the white-water channels.
- Provide a safe and enthusiastic learning environment for guests.
- Inspect and ensure equipment is safe and used properly by guests and staff.
- Perform health and safety briefings to guests on a daily basis.
- Follow Health and Safety practices as designated by the facility.
- Use quick and accurate judgment and decision-making skills during rescue situations.
- Anticipate problems and seize opportunities to prevent injury.
- Respond effectively under pressure.
- Treat all first aid situations with sensitivity and confidentiality.
- Facilitate and participate actively in training sessions to ensure skills are maintained at or above the accepted level.
- Be courteous and professional when interacting with customers and fellow team members.
- Identify any white-water related safety issues.
- Complete all paperwork in a timely manner while demonstrating attention to detail.
- Promote and maintain the utmost integrity and the highest calibre of customer service and respect to all guests and other Team Members.
- Be familiar with all the facilities at the Al Ain Adventures including locations and hours of operation.
- Maintain general awareness of Al Ain Adventures operation at all times and comply with security policies and procedures in order to secure company assets.
- Perform regular audits on other guides and instructors.
- Keep a high level of fitness.
- Perform other related duties as may be assigned by the Operations Supervisor & Operations Manager.
Qualification:
- High School Graduate Diploma Mandatory from a recognized / reputed university. College Degree, Diploma Courses.
Other Qualification:
- Raft Guide, White Water Training Certificates.
- ODC beach Lifeguard certificate or equivalent from any authorized training center.
- ISA level 1 surf Instructor or equivalent from any authorized training center
Experience:
Minimum of three (3) years experience working as a competent River guide or kayak instructor in a team leader role with up-to-date logbook.
- White-water rescue training experience, preferably with facilitation experience.
Skills:
- Must be able to work effectively with peers, team members, and regulatory agency personnel.
- Experienced river guide with the ability to teach by example.
- Ability to lead, coach and mentor intermediate kayakers.
- Ability to implement approved water rescue methods.
- Ability to recognize emergencies and to take effective courses of action.
- Ability to create/interpret a variety of instructions presented in written, oral, diagram, or schedule form.
- Computer efficient working with MS Office products preferred.
- Good in English communication skills.
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