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Technical Support Engineer

1 week ago

Dubai, Dubai, United Arab Emirates Dubai Careers - A Smart Dubai Initiative Full time
Job Description
  • Monitoring and inspecting Base Stations and Links using the available systems.
  • Ensuring the proper functioning and effectiveness of equipment related to Base Stations and Links devices.
  • Periodically updating the programming of Base Stations and Links (Microwave Network).
  • Notifying the Section Head and relevant parties in the event of activities that cause alarms, affect the network, or result in any faults connected to other networks.
  • Programming the Base Stations and Links and frequencies, in addition to adjusting the signal.
  • Knowledge transfer and implementing the training plan agreed upon with the Section Head for the employees.
  • Ensuring the database in systems related to Base Stations and Links is updated, with no errors or discrepancies.
  • Coordinating with the subsidiary company of the organization in case of a malfunction in the new connections with the existing ones to ensure customer satisfaction.
  • Supervising field visits to Base Stations and developing the inspection process to ensure the sustainability of the Tetra and 4G networks.
  • Reading the network system to identify the types of alarms present in the Base Stations and coordinating internally in case of any network performance issues.
  • Studying the proposed sites from the Network Performance Enhancement Section to improve network performance and cover vital areas.
  • Planning and performing regular and preventive maintenance for Base Stations and Links.
  • Ensuring coordination with the supplying company and the subsidiary company of the organization in case of escalating faults that require intervention from the supplier (Level 3) and preparing reports and recommendations to address them.
  • Performing any necessary tasks requested by the Section Head.
Qualifications
  • Bachelor's degree in Telecommunications Engineering, Electronics Engineering, or Information Technology.
  • Experience in antenna and microwave networks.
  • Experience in 4G technologies and the operation of stations and their systems.
  • Mastering the English language (Reading – Writing – Conversation).
  • High skills in writing technical reports and troubleshooting procedures.
  • High skills in programming and monitoring microwave networks.
  • Knowledge of the operation of Base Station and Links systems.
  • Knowledge of how field testing devices related to Base Station & Links work, such as (Megger, Site Master, PIM Tool, LAN IP Testing, Power Meter, etc.).
Job Category : Technical Support
Advertiser : Professional Communication Corporation
Educational Level : Bachelor
Required Nationality : UAE Only
Monthly Salary : Unspecified
Schedule Time : Full time
Job Posting : 07/03/2025
Unposting Date : Ongoing #J-18808-Ljbffr