Technical Support Engineer
4 days ago
Are you passionate about IT infrastructure, troubleshooting, and providing top-notch technical support? Do you have hands-on experience with enterprise hardware and network systems? If yes, then Swiftline Innovative Technology wants YOU on our team in Dubai
In This Role, You Will Be Responsible For- Install and configure computer hardware, software, networks, and applications.
- Continuously monitor and maintain systems and networks.
- Respond to technical support calls from clients and provide expert solutions.
- Work with enterprise server-side hardware (HPE, DELL, etc.).
- Install, configure, and maintain server-based operating systems.
- Manage Annual Maintenance Contracts (AMCs) for multiple clients.
- Apply sales and marketing analytical skills to boost company performance.
- Diagnose and troubleshoot system and network issues, software faults, and hardware complications.
- Collaborate with teams to install and maintain network systems, routers, and computer hardware.
- Plan network infrastructure based on site/office drawings.
- Support the roll-out of new applications and technology solutions.
- Keep records of issues and solutions for future reference.
- Stay updated with industry trends and emerging technologies.
- Document designs, specifications, and testing procedures for compliance and reference.
Qualifications & Experience
To be considered for this role, you must meet the below requirements:
- 2+ Years Experience in Information Technology.
- Strong technical troubleshooting and problem-solving skills.
- Hands-on experience with enterprise IT hardware and networks.
- Excellent communication skills for client support and issue resolution.
- Ability to work independently and collaborate with cross-functional teams.
- Experience in network planning and infrastructure design is a plus.
- Work with cutting-edge technology in a dynamic environment.
- Opportunities for career growth and professional skill development.
- Competitive salary and benefits package.
Apply Now Send your resume to hr@swiftline-uae.com
Seniority levelEntry level
Employment typeFull-time
Job functionInformation Technology
IndustriesIT Services and IT Consulting
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