Technical Support Engineer

4 days ago


Dubai, Dubai, United Arab Emirates SWIFT LINE INNOVATIVE TECHNOLOGIES LLC Full time

Are you passionate about IT infrastructure, troubleshooting, and providing top-notch technical support? Do you have hands-on experience with enterprise hardware and network systems? If yes, then Swiftline Innovative Technology wants YOU on our team in Dubai

In This Role, You Will Be Responsible For
  1. Install and configure computer hardware, software, networks, and applications.
  2. Continuously monitor and maintain systems and networks.
  3. Respond to technical support calls from clients and provide expert solutions.
  4. Work with enterprise server-side hardware (HPE, DELL, etc.).
  5. Install, configure, and maintain server-based operating systems.
  6. Manage Annual Maintenance Contracts (AMCs) for multiple clients.
  7. Apply sales and marketing analytical skills to boost company performance.
  8. Diagnose and troubleshoot system and network issues, software faults, and hardware complications.
  9. Collaborate with teams to install and maintain network systems, routers, and computer hardware.
  10. Plan network infrastructure based on site/office drawings.
  11. Support the roll-out of new applications and technology solutions.
  12. Keep records of issues and solutions for future reference.
  13. Stay updated with industry trends and emerging technologies.
  14. Document designs, specifications, and testing procedures for compliance and reference.

Qualifications & Experience

To be considered for this role, you must meet the below requirements:

  • 2+ Years Experience in Information Technology.
  • Strong technical troubleshooting and problem-solving skills.
  • Hands-on experience with enterprise IT hardware and networks.
  • Excellent communication skills for client support and issue resolution.
  • Ability to work independently and collaborate with cross-functional teams.
  • Experience in network planning and infrastructure design is a plus.
Why Join Swiftline Innovative Technology?
  • Work with cutting-edge technology in a dynamic environment.
  • Opportunities for career growth and professional skill development.
  • Competitive salary and benefits package.

Apply Now Send your resume to hr@swiftline-uae.com

Seniority level

Entry level

Employment type

Full-time

Job function

Information Technology

Industries

IT Services and IT Consulting

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