Guest Relations Supervisor

Job ResponsibilitiesThe Guest Relations Supervisor is responsible for providing exceptional customer service to guests, responding to their needs and concerns, and resolving issues in a professional and timely manner.The ideal candidate will have a minimum of two years of experience in a similar role at a 5-star luxury hotel and possess a Bachelor's degree...

Job Description Key Responsibilities Guest Services SupervisionLead the Guest Relations team to provide outstanding service throughout the guest journey, from pre-arrival to departure. Greet VIP guests, handle special requests, and ensure personalized experiences. Monitor guest feedback and implement improvements to enhance guest satisfaction. Address...

Job Description Key Responsibilities Guest Services Supervision Lead the Guest Relations team to provide outstanding service throughout the guest journey, from pre-arrival to departure. Greet VIP guests, handle special requests, and ensure personalized experiences. Monitor guest feedback and implement improvements to enhance guest satisfaction. Address and...

Established in 2000 in Turkey, Rixos pioneers the 'ALL Inclusive, ALL Exclusive' concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each...

Company DescriptionEstablished in 2000 in Turkey, Rixos pioneers the 'ALL Inclusive, ALL Exclusive' concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and...

Key Responsibilities:The Guest Relations Supervisor is responsible for leading the Guest Relations team to provide exceptional service, monitoring guest feedback, and implementing improvements to enhance guest satisfaction.You will also be responsible for addressing and resolving guest complaints or issues efficiently, collaborating with other departments to...

About the Role:This is a critical leadership position in our Guest Relations team, where you will oversee the delivery of exceptional guest service experiences across our properties. As a Guest Relations Supervisor, you will lead a team of professionals who share your passion for delivering world-class hospitality.Your key responsibilities will include...

About the OpportunityMovencik is looking for a skilled Guest Relations Specialist to enhance our guest experience. This role involves collaborating with cross-functional teams to deliver exceptional service and resolve guest issues efficiently.Key AccountabilitiesCollaborate with teams to maintain high-quality service delivery and resolve guest complaints...

We're seeking a skilled and experienced Security Supervisor to join our team at Mövenpick Resort Al Marjan Island. As a key member of our leadership team, you'll play a critical role in maintaining a safe and secure environment for our guests and staff.Responsibilities and ExpectationsThe Security Supervisor will oversee all aspects of security operations,...

As a Front Desk Agent at Mövenpick, you will be responsible for providing exceptional service to our guests, while ensuring that their needs are met. You will handle all calls and respond to requests, collaborate with other departments, and take ownership of resolving issues.Your Key Responsibilities:Greet and respond to requests from guests in a...

Job Summary:The Guest Relations Supervisor plays a vital role in ensuring that every guest has an exceptional experience at Ennismore's properties. As a member of the Guest Relations team, you will work closely with other departments to provide seamless guest experiences.In this leadership role, you will supervise a team of professionals who are dedicated to...

About Mövenpick Resort Al Marjan IslandLocated in Ras Al Khaimah, our 5-star resort boasts 418 rooms and suites offering flexible comfort with stunning sea views. Our resort features six specialty bars and restaurants, three outdoor pools, a wellness hub with a fully equipped gym, and four treatment rooms.Key ResponsibilitiesThe Guest Experience Manager...

Company DescriptionSofitel Al Hamra Beach ResortJob DescriptionTo provide a courteous, professional, efficient and flexible service at all times, following the hotel Standards of Performance.To perform all duties and tasks when rotated or assigned to another Department as per Master Task List for that Department.To be fully conversant with all services and...

Job Description:The Guest Relations Supervisor will be responsible for leading the Guest Relations team to provide exceptional service throughout the guest journey, from pre-arrival to departure. This includes greeting VIP guests, handling special requests, and ensuring personalized experiences.The successful candidate will monitor guest feedback and...

Job OverviewSofitel Al Hamra Beach Resort is looking for a highly motivated Hotel Maintenance Supervisor to oversee the daily cleaning and maintenance activities.Key Responsibilities:To ensure that all linen and uniform management procedures are respected.To implement Focus financial procedures and control Lost and Found items.To coordinate closely with...

Cleaning Services SupervisorWe are seeking a skilled Cleaning Services Supervisor to oversee the daily cleaning activities of our hotel.Key Responsibilities:Cleaning Schedules and Staff ManagementCreate and manage cleaning schedules to ensure efficient operation and adequate coverage.Supervise and lead a team of housekeeping staff, including room attendants,...

About the JobWe are seeking a highly skilled Housekeeping Supervisor to join our team in UAE. In this role, you will supervise and coordinate the cleaning of guest rooms, hallways, and stairwells, while maintaining the highest standards of cleanliness and service delivery.Your ResponsibilitiesSupervise and coordinate the cleaning of guest rooms, hallways,...

Succeed in delivering top-notch service as a key figure in our reservations team.Responsibilities:Oversee day-to-day reservation activities and provide guidance to junior staff.Work closely with other departments to drive revenue and optimize bookings.Analyze data to identify areas for improvement.Promote value-added services to enhance the guest...

Company DescriptionGet ready to discover Mövenpick Resort Al Marjan Island, a 5 star resort in Ras Al Khaimah built beside 300M of soft sand beach. 418 rooms and suites offer flexible comfort with spectacular sea views from every balcony. Six specialty bars and restaurants, three outdoor pools, a wellness hub with a fully equipped gym and four treatment...

Company Description Get ready to discover Mövenpick Resort Al Marjan Island, a 5 star resort in Ras Al Khaimah built beside 300M of soft sand beach. 418 rooms and suites offer flexible comfort with spectacular sea views from every balcony. Six specialty bars and restaurants, three outdoor pools, a wellness hub with a fully equipped gym and four treatment...