Cleaning Services Supervisor

7 days ago


Ras alKhaimah, Ra’s al Khaymah, United Arab Emirates IHG Hotels & Resorts Full time
Cleaning Services Supervisor

We are seeking a skilled Cleaning Services Supervisor to oversee the daily cleaning activities of our hotel.

Key Responsibilities:
  1. Cleaning Schedules and Staff Management
  • Create and manage cleaning schedules to ensure efficient operation and adequate coverage.
  • Supervise and lead a team of housekeeping staff, including room attendants, laundry personnel, and public area cleaners.
Quality Control and Guest Satisfaction
  • Inspect guest rooms, public areas, and back-of-house areas to ensure cleanliness and compliance with hotel standards.
  • Address and resolve any issues or deficiencies identified during inspections.
  • Promote guest satisfaction by responding promptly to requests and resolving complaints.
Inventory Management and Cost Control
  • Manage inventory levels of cleaning supplies, linens, and guest amenities.
  • Order and replenish supplies as needed, maintaining cost control measures.
Reporting and Communication
  • Prepare reports on cleaning services operations and submit them to management.
  • Communicate effectively with the front desk and other departments to meet guest needs.
Requirements:
  • Experience in cleaning services or a related field.
  • Excellent leadership and communication skills.
  • Able to work independently and as part of a team.


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