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Call Center Agent
1 week ago
Position Title: Call CenterAgent
JPC –3225
Location:Dubai
Language: Excellent in English &Arabic.
Exclusively for UAENational
JobDescription
- Managing large amounts of inbound andoutbound calls in a timely manner.
- Followingcall center "scripts" when handling differenttopics.
- Identifying customers' needs,clarify information, research every issue and providingsolutions.
- Seize opportunities to upsellproducts when they arise.
- Build sustainablerelationships and engage customers by taking the extramile.
- Keep records of all conversations in ourcall center database in a comprehensibleway
Comunication skills,HumanResource
Employment Type : FullTime
Department / Functional Area: HR,Human Relations,Industrial Relations
Experience: years
Vacancy: 1