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Call Center Agent

1 week ago


Dubai, Dubai, United Arab Emirates Sundus Full time

Position Title: Call CenterAgent

JPC –3225

Location:Dubai

Language: Excellent in English &Arabic.

Exclusively for UAENational

JobDescription

  • Managing large amounts of inbound andoutbound calls in a timely manner.
  • Followingcall center "scripts" when handling differenttopics.
  • Identifying customers' needs,clarify information, research every issue and providingsolutions.
  • Seize opportunities to upsellproducts when they arise.
  • Build sustainablerelationships and engage customers by taking the extramile.
  • Keep records of all conversations in ourcall center database in a comprehensibleway
Key Skills
Comunication skills,HumanResource
Employment Type : FullTime
Department / Functional Area: HR,Human Relations,Industrial Relations
Experience: years
Vacancy: 1