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Senior Customer Care Executive

7 days ago

Abu Dhabi, Abu Dhabi, United Arab Emirates NMC Hospital Full time
Job DescriptionGreets patients or their families andfinds out the nature of their enquiry.Provides information toassist patients or refer them to appropriate contact, either in theorganization or elsewhere.Advocate Patients' and their families'rights and responsibilities, confidentiality, information andeducation.Develops and maintains the feedback/complaint procedurefor customers to use and receive redressal.Communicates allinformation to Floor Supervisor on daily basis.Expedites flow ofvisitors/patients and ensure that each person receives outstandingcustomer service by providing a friendly environment, timely &prompt assistance, optimizing waiting time
KeySkills
Communications skills
Employment Type : Full-time
Department / Functional Area: Human Resources(HR)
Experience: years
Vacancy: 1