Logistics Supervisor

4 days ago


Dubai, Dubai, United Arab Emirates Talent Pal Full time

To help us maintain our high standards of service, we are seeking an experienced and accomplished Logistics Supervisor to drive both innovation and execution in our busy Transportation network.

Your responsibilities:

  1. Support the overall daily management of operational duties, deputizing for the Operations Manager as needed.
  2. Prioritize and continually improve safety at the delivery station.
  3. Supervise logistics assistants, coordinators, and delivery associates to ensure that every shipment is delivered meeting and exceeding the set operational KPIs.
  4. Monitor coordinator and associate performance and coach them when necessary, partnering with supporting departments to improve logistics processes and operations.
  5. Communicate with delivery service providers to set expectations and raise the bar on quality on their deliverables.
  6. Interview candidates for associate roles.
  7. Brief and monitor the workload of all drivers and associates, ensuring that all administrative tasks are accurately and fully completed.
  8. Measure and monitor overall workflows and daily metrics to assist the Operations Manager with tracking trends and reporting on site performance regularly.
  9. Help with training and mentoring new Associates, ensuring they are provided with the knowledge needed to successfully carry out their tasks.
  10. Follow up on and resolve any process-related issues as needed.
  11. Perform physical activities such as pushing carts with up to 100 pounds of weight and lifting packages of up to 15 kg.
  12. Be flexible to work different shifts and do overtime when needed.
  13. Resource your function from a personal standpoint, including callouts for training needs, absence, performance management, coaching, and continuous monitoring of department productivity.

This job has been sourced from an external job board.

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